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Techniques Leveraging Relationships in Communications

Leveraging Compliments in Conversations, A Technique

This post follows up mine on personalization. It illustrates a basic conversational technique leveraging the relationships we’ve developed to generate cooperative action....
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Leveraging Relationships, Manipulation or Influence?

The techniques in this series sometimes have people asking, “Mike, isn’t this manipulation?” My response is, “Yes, it is, but remember manipulation...
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