Why Problems Occur (Alert #1): Easy over Difficult
Posted on20 May 2013
Tagshonesty, Why Problems Occur Series, training, rules, relationships, process, problem solving, listen, email, decisions, decision-making process, budgets
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When problems occur or when trying to anticipate them in problem solving, I look for seven alerts. While no single one automatically... Read More
Difficulty: Better Retention, Deeper Understanding
Posted on31 Jan 2013
Tagshealth, Ian Leslie, Intelligent Life, knowledge, learn, listen, power, Thoughts, training, KISS Principle, Blue Oyster Cult, muscle analogy
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Lifting light weights with little effort doesn’t develop our muscles; lifting heavy weights with difficulty does. However, for some reason we believe... Read More
Reflection Tip to Build Strong Relationships in Conversations
We often don’t learn the value of listening techniques in building relationships. Consequently, people might not realize we are listening; the reflection... Read More
Relationship Building Technique #7: Summarization
Posted on16 Apr 2012
Tagsconfidence, facts, ideas, information, instructions, listen, logic, opinions, quality, relationship building techniques, Relationship Building Techniques Series, relationships, summarize, understanding
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We often don’t learn the value of listening techniques in building relationships. Consequently, people might not realize we are listening; this needs... Read More
Relationship Building Technique #6: Synchronization
Posted on29 Mar 2012
Tagscompliments, conversationalist, emotions, listen, perception, phraseology, Relationship Building Techniques Series, relationships, subliminity, Techniques, Thoughts, understanding, word choice, words
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We often don’t learn the value of listening techniques in building relationships. Consequently, people might not realize we are listening; this needs... Read More
Relationship Building Technique #5: Encouragement
Posted on19 Mar 2012
Tagsacknowledgement, closed questions, conversation, conversation techniques, emotions, encourage, feelings, impression, listen, open-ended questions, perspective, phraseology, question, relationship building techniques, Relationship Building Techniques Series, relationships, Techniques, Thoughts, words
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We often think listening builds relationships. Many times this does not happen though. This is very true when we listen but people... Read More
Relationship Building: Insincerity & Personality Differences
In response to my post, “Relationship Building Technique #4: Acknowledgement,” a reader emailed the following observation: I often find this is a... Read More
Relationship Building Technique #4: Acknowledgement
We often do not learn the value of listening techniques in building relationships. This happens when we listen but people do not... Read More
Relationship Building Technique #3: Pause
Posted on13 Feb 2012
Tagsconflict management, conversation techniques, emotions, feelings, gestures, listen, negative, pause, perspective, quiet, Relationship Building Techniques Series, relationships, Techniques, Thoughts
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We often don’t learn the value of listening techniques in building relationships. Consequently, people might not realize we are listening; this needs... Read More
Real-time Personality Assessment (Pt 3): Word Themes
Posted on13 Oct 2011
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The words people use tell you much about their personalities. The challenge is trying to see a theme. While not every word... Read More