Just because two people are speaking the same language doesn’t mean they are speaking the same language. ~Mike Lehr
The digital age has endless hunger for documentation. Often it is getting an idea down or working through the details. Mike is amazingly adept at documenting complex ideas and visualizing details. These are often seen as very intangible. He organizes them 500% faster and documents them 300% faster than average business people.
Our documentation is often a deliverable of our consulting process. It is a stand-alone service. Our work is often prep material for work by other professionals such as legal, information technology and marketing. We work all aspects of the documentation process:
Our deliverables are documents and schematics
- Idea concepts, outlines and details
- Thought processes
- Processes and tools supporting them
- Planning documents
- Report and study findings
- Specialized sales proposals and tools
- Surveys and questionnaires
- Internal Communications
- Training manuals, tools and scripts
Our documents are frequently used to help other professionals understand your ideas. This can reduce legal, marketing and development costs.
Many times words cannot say it all. Coming up with a good schematic to represent the idea, thought or process can be very difficult and time consuming. Our database has over a thousand schematics expressing complex, involved intangible concepts. New ones happen weekly.The schematics not only communicate but influence.
They can appear as:
- training tools
- communication aids
These differ from traditional schematics of these types. They have a huge influencing flair that resembles marketing, advertising and merchandising. That flair moves people to action.
Our documentation process is very similar to the process we use to run creative projects. These can have huge cost overruns if not managed properly. Our process avoids these. In simple terms, our process has these steps:
- Conceptualize: forming an idea
- Writing: presenting small work samples
- Discuss: learning what client wants based on actual work samples
- Revise: making changes based on client feedback
- Refine: moving faster once client’s preferences are clear
- Finish: completing the document