Best Service or Best Price: Which Reigns Supreme?
Posted on04 Oct 2010
Tagscustomer service, Are You Being Served, article, assumptions, branding, business, buying habits, competition, customers, emotions, intuition, James Surowiecki, luxury, market, premium, price, product, quality, status, subjective, survey, The New Yorker
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In the article, “Are You Being Served?”, in the September 6, 2010 issue of The New Yorker, the author James Surowiecki cites... Read More