Problems With Asking “Do You Understand?”
Posted on10 Mar 2011
Tagsaction, approaches, assumptions, cognition, cognitive bias, emotions, employees, Influence, intuition, management, problem solving, reprimand, Techniques, training
Comments2
Long ago I sat in on the reprimand of an employee by a manager. The manager concluded his discussion by asking the... Read More
Why More Information And Education Don’t Solve Problems
More information and education often don’t solve problems alone. Yet, people often think they do. It’s common. It shows up whenever one... Read More
Education Bias (Pt 3): Leadership Over Knowledge
An education bias overlooks the profound impact of feelings, emotions and intuition on thinking in choice. Leadership is the most poignant example.... Read More
Education Bias (Pt 5): Understanding vs. Appreciation
Posted on29 Apr 2013
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Someone once asked, “Mike, do you think people understand you?” “No,” I answered. “Does that bother you?” “No.” “Why not?” “Well, it’s... Read More
