Business Profitability Paradox Revisited
Posted on02 Apr 2012
TagsMIT Sloan School of Management, Zeynop Ton, training, Trader Joe's, The New Yorker, returns, retailing, Quik Trip, profitability, Mercadona, employees, customers, customer service, organizational culture, Costco, business
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In the March 26, 2012 edition of The New Yorker, I ran across the article, “The More the Merrier”, which sited the... Read More
