Business Profitability Paradox Revisited
Posted on02 Apr 2012
TagsMercadona, training, Trader Joe's, The New Yorker, returns, retailing, Quik Trip, profitability, MIT Sloan School of Management, Zeynop Ton, employees, customers, customer service, organizational culture, Costco, business
Comments0
In the March 26, 2012 edition of The New Yorker, I ran across the article, “The More the Merrier”, which sited the... Read More