Business Profitability Paradox Revisited
Posted on02 Apr 2012
TagsMIT Sloan School of Management, business, Costco, organizational culture, customer service, customers, employees, Mercadona, profitability, Quik Trip, retailing, returns, The New Yorker, Trader Joe's, training, Zeynop Ton
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In the March 26, 2012 edition of The New Yorker, I ran across the article, “The More the Merrier”, which sited the... Read More
When Best Technology Isn’t Best
Posted on17 Feb 2011
TagsThe Economist, technology, cost-benefit, Air Power on the Cheap, alternatives, armed drones, customized, Harvard Business Review, humans, jet fighters, low-cost, low-tech, military, options, returns
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Sometimes we become enamored with technology for its own sake, automatically assuming that the most advanced technology delivers the best. Since the... Read More
Improve Your Business; Find a Dissenter
Posted on21 Oct 2010
Tagsharmony, business, cognition, conflict, controversy, Copenhagen Business School, creativity, David Lean, decisions, dissent, Brooke Harrington, investment clubs, investors, movies, negative, peace, returns, Sam Spiegel, subconscious, Thomas A. Stewart, Academy Awards, Alec Guinness, BNET Blog, Bridge on the River Kwai
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A recent BNET post by Thomas A. Stewart talked about nurturing dissent and provided some valuable links. Rationally, it makes sense that... Read More
