Business Profitability Paradox Revisited
Posted on02 Apr 2012
Tagsbusiness, Costco, customer service, customers, employees, Mercadona, MIT Sloan School of Management, organizational culture, profitability, Quik Trip, retailing, returns, The New Yorker, Trader Joe's, training, Zeynop Ton
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In the March 26, 2012 edition of The New Yorker, I ran across the article, “The More the Merrier”, which sited the... Read More
When Best Technology Isn’t Best
Posted on17 Feb 2011
TagsAir Power on the Cheap, alternatives, armed drones, cost-benefit, customized, Harvard Business Review, humans, jet fighters, low-cost, low-tech, military, options, returns, technology, The Economist
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Sometimes we become enamored with technology for its own sake, automatically assuming that the most advanced technology delivers the best. Since the... Read More
Improve Your Business; Find a Dissenter
Posted on21 Oct 2010
TagsAcademy Awards, Alec Guinness, BNET Blog, Bridge on the River Kwai, Brooke Harrington, business, cognition, conflict, controversy, Copenhagen Business School, creativity, David Lean, decisions, dissent, harmony, investment clubs, investors, movies, negative, peace, returns, Sam Spiegel, subconscious, Thomas A. Stewart
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A recent BNET post by Thomas A. Stewart talked about nurturing dissent and provided some valuable links. Rationally, it makes sense that... Read More