Everyday Working Guide To Five Basic Types Of Empathy
Posted on11 Dec 2017
Tagssocial empathy, cognitive empathy, emotional empathy, words, sensitive people, knowledge, empathy, definitions, compassion, altruism
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The study of empathy grows. Better research methodologies and technology help. They only tell part of the story though. A bona fide... Read More
Solving Problems by Challenging All Things Equal Assumption
Posted on24 Oct 2016
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To solve problems well, we often hear about challenging assumptions. Too often though training on this involves nothing more than playful games... Read More
What is Organizational Culture?
Posted on31 Aug 2015
Tagsconscious, organizational culture, definitions, leadership, management, Personality, subconscious, group dynamics
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What is organizational culture? In most basic terms, it is the personality of a formal group. It differs from our own personalities.... Read More
The Four Horsemen of Apocalyptic Decision Making
Posted on25 Aug 2014
Tagscertainty, complexity, definitions, Harvard Business Review, quantify, rationale, uncertainty, urgency, Why Problems Occur Series, emotional triggers, silver bullet, volatility, ambiguity, VUCA, Nathan Bennett, G. James Lemoine, Four Horsemen, Apocalyptic Decision Making Series
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The four horsemen of apocalyptic decision making are Volatility, Uncertainty, Complexity and Ambiguity or VUCA for short. Just as customers do when... Read More
Leadership, The Secret (Pt 9): Problems Defining & Studying
Posted on10 Jul 2014
Tagsdefinitions, health, leadership, Performance, Twitter, Leadership - The Secret Series, Greger Wikstand, Capgemini, Jaana Kuoppala, Anne Lamminpää, Juha Liira, Harri Vainio
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Greger Wikstand, a Capgemini consultant (plus much more), and I exchanged Tweets on my post, “Leadership, The Secret (Pt 6): Scientifically Unproven.”... Read More
Leadership, The Secret (Pt 7): Experts, Research & Beauty Contests
Leadership’s subjectivity and its unproven scientific status tempts us to rely heavily upon experts and their research to tell us what good... Read More
Leadership, The Secret (Pt 6): Scientifically Unproven
Posted on03 Feb 2014
Tagsdefinitions, emotions, leadership, prove, quality, Scientific Method, subjective, uncertainty, Leadership - The Secret Series
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A professor and I were discussing the effect of goals on employee performance. He was commenting that research shows they raise performance... Read More
Problem-solving Technique, Questioning Details
Posted on09 Jan 2014
Tagsdefinitions, details, open-ended questions, problem solving, process, training, Picture Resolution Analogy, brain exercising, analogy collection
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Once we detail our problem using the five introductory steps from my prior post or some other method, questioning these details begins.... Read More
Vanilla Phrasing, Vanilla Thinking, Vanilla Ideas
Posted on25 Nov 2013
Tagsknowledge, Vanilla Words-Thinking Series, vanilla words, standardization, process, phraseology, intelligence, innovation, efficiencies, definitions, creativity
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People often use common words in common ways. The goal is frequently understandable and quick communications. Technical terms, representing complex actions in... Read More
Why Problems Occur (Alert #8): Demarcation over Gradient
We run into problems when we forget that truth is often unclear. We prefer sharp demarcations in defining our problems to the... Read More
