Technique: Power of Names in Emails
Posted on06 Feb 2012
Comments2
People’s names are extremely powerful. Every day, opportunities to use names present themselves, but we don’t seize them. Names in emails, even... Read More
Placebo Management (Pt 2): Tapping Emotions
Posted on09 Jan 2012
Tagsapproaches, change, change management, effective, effectiveness, expectations, feelings, Harvard Medical School, information, initiatives, management, Michael Specter, objectivity, Performance, placebo, Placebo Management Series, Power of Nothing, relationships, Ted Kaptchuk, The New Yorker
Comments0
Previously I had indicated that placebo management could impact performance. I recently read Michael Specter’s article, “The Power of Nothing,” in the... Read More
Shaking Employees’ Hands: Low Tech, Low Cost, High Return
Posted on09 Dec 2010
Tagsdoctor, Thoughts, shaking hands, relationships, patient, morale, initiatives, feelings, executive, employees, touching
Comments4
Touching can enhance relationship building. In the workplace, some touching creates problems. However, the handshake is generally acceptable and is an extremely... Read More