Undermining Truth for Gain, Two Crucial First Steps
Posted on05 Jun 2017
Tagsemotional triggers, confidence, facts, Influence, personification, security, storytelling, truth, uncertainty, leadership dark side, manipulation, Undermining Truth (Series)
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Undermining truth is easy. What makes it easy is that people like to think truth is rock solid. Facts Are Facts Until... Read More
16 Leadership Team Building Activities
The key to any team is relationships. The key to building them is leadership. Leaders can do this when they apply these... Read More
Encouraging More Questions in Group Interactions
Posted on11 Sep 2014
Tagsappreciation, compliments, personification, group interactions, question and answer, Leveraging Group Interactions Series
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Once we secure the first question in our group interactions (i.e. presentations, meetings, gatherings, events), we’re only halfway home. Our handling of... Read More
Personification’s Importance: Stephen Curry and NBA
Golden State Warriors’ guard, Stephen Curry, is a great case study of the recognized importance of personification, giving something a personality. As... Read More
Techniques Leveraging Relationships in Communications
Personalization and personification are very effective change techniques. Yet, business conversations are often neutered and impersonal striving for objectivity and rationality. Personalization... Read More
Tapping Pricing’s Secret (Pt 2): Setting the Stage
Posted on31 Oct 2013
TagsPricing - The Secret Series, Play - Pricing Analogy, storytelling, service, sales, relationships, rationale, product, anchoring, branding, change, emotions, personification, price
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Normally, when pricing our products and services, we research the market, compare our features and benefits, consider our margins and then set... Read More
Leadership, The Secret
Leadership is an affect, thus leadership’s secret is about what goes on in the hearts and minds of the group’s members. It’s... Read More
Change Management Strategy #3: Keywords
Setting the mood – by talking about change before we announce it – is a change management tactic. Behind this though is... Read More
Change Management – Tactic #8: Management by Walking Around
No matter how detailed and passionate someone describes his vacation to you, nothing compares to being there. The same holds true for... Read More
Need a Breakthrough? Delegate Upward
Posted on15 Mar 2012
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A manager requested my advice about moving a stalled initiative forward. Nothing seemed to move from the meetings with her. After sharing... Read More