Relationship Building Technique #7: Summarization
Posted on16 Apr 2012
Tagsconfidence, facts, ideas, information, instructions, listen, logic, opinions, quality, relationship building techniques, Relationship Building Techniques Series, relationships, summarize, understanding
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We often don’t learn the value of listening techniques in building relationships. Consequently, people might not realize we are listening; this needs... Read More
Technique: Power of Names in Emails
Posted on06 Feb 2012
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People’s names are extremely powerful. Every day, opportunities to use names present themselves, but we don’t seize them. Names in emails, even... Read More
Best Decision as Myth
Posted on10 Oct 2011
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Many people agonize over decisions. A primary reason is belief in a “best” decision. Consequently, people run endlessly through their options when... Read More
Smart Bombs & Twitter Clutter
Posted on23 Jul 2011
TagsJustin Harrison, Twitter clutter, Twitter, technology, smart bomb, quantity, quality, Mitchell Friedman, Influence, humans, clout, assessments
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Managing your Twitter account is like using smart bombs. No matter how smart the technology, you can never guarantee a good target... Read More
Why Resistance to Change Is Natural and Healthy
Posted on07 Feb 2011
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People do not like change. It creates many problems for our organizational culture and office politics. Leaders often see resistance to change... Read More
Finding Good Sales Managers from Good Sales People
Posted on11 Nov 2010
Tagsadaptability, analysis, employees, experience, introspection, management, patience, Personality, quality, sales, struggle, style
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We often hear that good sales people don’t make good sales managers. While incorrect, the transition is admittedly difficult. However, few give... Read More
Best Service or Best Price: Which Reigns Supreme?
Posted on04 Oct 2010
Tagscompetition, The New Yorker, survey, subjective, status, quality, product, price, premium, market, luxury, James Surowiecki, intuition, emotions, customers, customer service, buying habits, business, branding, assumptions, article, Are You Being Served
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In the article, “Are You Being Served?”, in the September 6, 2010 issue of The New Yorker, the author James Surowiecki cites... Read More
Definitions, Connotations and Personality Assessment
Posted on13 Sep 2010
Tagsapproaches, collaboration, connotations, context, definitions, dominance, feelings, humanistic, impression, intuition, logic, Personality, perspective, phraseology, planning, quality, quantity, spectrum, subjective, Thoughts, understanding, word choice
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Word choice and phrasing (phraseology) are simple ways we can assess personalities. As I’ve said in previous postings, everything we think, do... Read More
