The Truth About Authenticity (Pt 2): Dislikeable Authenticity
Posted on04 Nov 2013
Tagseuphemisms, good vs evil, honesty, nature/nurture, people's differences, psychopaths, rationale, truth, unawareness, sociopaths, authenticity, Truth About Authenticity
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Most would claim they like authenticity; it’s a form of honesty. Yet, what happens when we run into authenticity we don’t like?... Read More
Why Problems Occur (Alert #8): Demarcation over Gradient
We run into problems when we forget that truth is often unclear. We prefer sharp demarcations in defining our problems to the... Read More
Golfing Analogy: Working with People
Posted on08 Oct 2012
Tagsanalogy, consumer, euphemisms, expectations, golf, Golf Analogy, honesty, Influence, online dating, policies, politics, respect, subconscious, truth, workplace
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People often feel that playing politics in the workplace is something dirty and to be avoided. Well, cleaning house and taking out... Read More
Our Personalities: Crashing Others’ Expectations
As computers and robots are able to perform more of the mental and physical tasks of humans, we are finding they can... Read More
Manager – Employee Relationship: “Acid Test” Question
Posted on26 Jul 2012
Tagsclosed questions, truth, trust, summarize, relationships, questioning techniques, question, open-ended questions, management, honesty, employees, conflict management, acknowledgement
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Even though we tend to focus on employees complaining about their managers, they do compliment them too. However, one employee over fifteen... Read More
Clarity vs. Truth: Problem-solving Implications
We often assume two words have the same meaning. If true, there would be no need for the two separate words. Distinguishing... Read More
People Easily Make False Confessions
Posted on22 Aug 2011
Tagsconfession, conscious, free will, Innocence Project, interrogations, intuition, Jennifer Perillo, John Jay College of Criminal Justice, logic, Maastricht University, people, process, reason, Robert Horselenberg, Saul Kassin, subconscious, subjective, technology, The Economist, truth
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When we approach problems too logically and reasonably, we tend to place too much faith in the dominance of consciousness and to... Read More
Eloquence Trumps Honesty in Trust & Likeability Wars
Posted on15 Aug 2011
Tagspolitics, eloquence, free will, Harvard Business Review, honesty, Influence, intuition, like, Michael I. Norton, conscious, sales, subconscious, Todd Rogers, trust, truth, unawareness, understanding, 12 Most, advertising, approaches, cognition, cognitive bias
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Intuitive approaches often work because we don’t believe they do. Advertising is an excellent example: it influences us because we often believe... Read More
Why Employees Lie Even When the Truth is Better
Posted on09 May 2011
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A labor relations expert emailed me describing a trial in which an employee lied about a previous injury even when the truth... Read More
