Are You Tapping the Power of Thank You’s?
Posted on30 Dec 2010
Comments1
Thanking employees periodically for doing their jobs generates a superior return on our time. It’s an effective cost-containment technique for our labor... Read More
Shaking Employees’ Hands: Low Tech, Low Cost, High Return
Posted on09 Dec 2010
Tagsdoctor, Thoughts, shaking hands, relationships, patient, morale, initiatives, feelings, executive, employees, touching
Comments4
Touching can enhance relationship building. In the workplace, some touching creates problems. However, the handshake is generally acceptable and is an extremely... Read More
The Words “Feel” and “Think” as Tools
Intuitive approaches require the identification of emotional drivers in influencing and problem solving. They generally work better than cognitive approaches because emotional... Read More
Managing Complainers At Work By Taking A Positive View
Posted on23 Aug 2010
TagsTop Gun, venting-wetsuit analogy, Josuf Breur, The New Yorker, law, anxiety, Atul Gawande, Danger Zone, emotions, Sigmund Freud, hospice, Kenny Loggins, medical, Performance, Personality, pressure, secretary, Talent, talking cure
Comments3
Employees complain. In most firms that makes them complainers. That makes problems for managers. The key though is managing complainers at work... Read More
8 Cheating Tips For Remembering Names Easily
Posted on28 May 2010
TagsInfluence, conference, employees, minds, morale, motivation, names, people, seminar, team building, training
Comments3
Remembering names is important, but it’s challenging. It does require time but less so as we train our minds. We do this... Read More
Tips For Using Names in Conversation And Communications
Posted on25 May 2010
Tagsbusiness, communication, conversation, Influence, intuition, message, motivation, names, Techniques
Comments0
People enjoy hearing their names. We just don’t realize how much they like it. Rather than devote extra time to crafting the... Read More
Remembering and Using Names to Build Morale and Influence
The way people look at things is greatly influenced by how they feel about us. People like to hear their names and... Read More
