Problem-solving Technique, Detailing Step-by-step
Posted on16 Dec 2013
Tagschange, details, minds, planning, problem solving, training, Anatomy of an Event, Picture Resolution Analogy
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Breaking things into smaller parts facilitates change, learning, and yes, problem solving. Even if this technique doesn’t initially meet your expectations, it... Read More
Attack Statistics, Solve Problems
Posted on15 Aug 2013
Tagsarbitrariness, assumptions, definitions, intangibles, measure, numbers, perspective, problem solving, questioning techniques, statistics, tangibles, The Economist, Glass-Sand-Water Analogy
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If you don’t like the rules, change them. The article, “Boundary Problems” [The Economist, August 3, 2013 edition], reports that the United... Read More
How to Assess Creative Problem Solving Potential
Posted on03 Dec 2012
Tagsassessments, creativity, organizational culture, people's differences, problem solving, questioning techniques
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Assessing creative problem solving is not easy. It can be done though. You do not need to be a pro either. I... Read More
Manager – Employee Relationship: “Acid Test” Question
Posted on26 Jul 2012
Tagsacknowledgement, closed questions, conflict management, employees, honesty, management, open-ended questions, question, questioning techniques, relationships, summarize, trust, truth
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Even though we tend to focus on employees complaining about their managers, they do compliment them too. However, one employee over fifteen... Read More
Need a Breakthrough? Delegate Upward
Posted on15 Mar 2012
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A manager requested my advice about moving a stalled initiative forward. Nothing seemed to move from the meetings with her. After sharing... Read More
Problem-solving Technique: Integrated Assumption
Even though writing down the problem can help us solve it, it’s also a form of defining the problem. Thus, we will... Read More
Management Lessons from Online Dating
Posted on05 Mar 2012
TagsChoice, Columbia University, decisions, Eli Finkel, freedom, freedom-order duality, interpersonal, leadership, management, Mark Lepper, Northwestern University, online dating, Personality, problem solving, Sheena Iyengar, speed dating, Stanford, The Economist, thinking process, Thoughts
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The article, “The Modern Matchmakers,” from the February 11, 2012 edition of The Economist contained two major business lessons that I’ve discussed... Read More
YinYang as Problem-solving Methodology
Posted on09 Feb 2012
Tagsarbitrariness, best practices, change, conditionality, differentiation, flexibility, focus, glass, investment, negative reinforcement, positive reinforcement, problem solving, process, profitability, resistance to change, situational awareness, symbolism, Taijitu, YinYang
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YinYang, as expressed by the Taijitu symbol, has helped me solve many problems. The two major components represent the two major opposing... Read More
Relationship Building Technique #2: Closed Questions
We often don’t learn the value of listening techniques in building relationships. Consequently, people might not realize we are listening; this needs... Read More
Relationship Building Technique #1: Open-ended Questions
When learning listening techniques, we often don’t learn their value in building relationships. As a result, we might be listening, but the... Read More