Importance Of Documenting Processes And Procedures For Just One Person
Posted on13 Aug 2018
Comments0
The importance of documenting processes and procedures shows up much when firms scale. They need many employees to work as one in... Read More
Programming People with Big Data
Posted on22 Sep 2014
Tagscomedians, customer service, employees, procedure, The Economist, KISS Principle, simplification, big data, Six Sigma, Lean Manufacturing, dancers, musicians, athletes
Comments4
Big data allows us to overcome the human tendency to oversimplify. Whereas we focus on one or two big causes to our... Read More
Zombies To The Rescue
Posted on07 Apr 2014
Tagscomputers, employees, entertainment, gladiators, humans, music, procedure, process, robots, rules, Talent, television, venting, Predictability as Hell Analogy, predictability, complacency, software, smart phones, zombies, workflows, Romans, Great Depression, Shirley Temple
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Entertainment often reflects our lives. Sometimes depicting it directly but other times serving to assuage emotions that don’t have an outlet. Just... Read More
How Psychopaths Become CEO’s (Pt 3) – Preferred Trends
Posted on12 Aug 2013
Tagschange, competition, discipline, economics, emotions, event, power, procedure, process, psychopaths, relationships, resistance to change, rules, Stalin, Anatomy of an Event, flow, Psychopath in Workplace Series, Lenin, Trotsky, Russian Revolution, fiscal discipline, operational discipline
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Psychopaths often become CEO’s because we ask them to do so. We usually do so unknowingly, but circumstances around events encourage us... Read More
Identifying Psychopaths in the Workplace
Posted on06 May 2013
Tagscontrol, emotions, objectivity, Personality, policies, power, procedure, psychopaths, relationships, rules, The Bad Sleep Well, Psychopath in Workplace Series
Comments2
Psychopaths work to amass their power. Emotions are not in the equation. They are immune to those of others, including their own.... Read More
Directing People Lays Groundwork for Resistance to Change
Posted on06 Jun 2011
Tagscertainty, change, change management, child, Cognition Journal, creativity, discovery, Elizabeth Bonawitz, exploration, management, Patrick Shafto, procedure, process management, The Economist, thinking process, trial and error, uncertainty, University of California Berkeley, University of Louisville
Comments1
The article, Now You Know, in the May 28, 2011 edition of The Economist discussed a study published in Cognition by Elizabeth... Read More
Is Freedom for Everybody?
Posted on27 Dec 2010
Tagsaction, certainty, chaos, Choice, Columbia University, decisions, driving, freedom, Iraq, Mark Lepper, Muslim, policies, procedure, rules, Sheena Iyengar, Stanford, The Economist, thinking process, uncertainty
Comments1
This past month, I conversed with a resident of a Muslim country. He commented on how many of his fellow citizens couldn’t... Read More
How Processes Reduce Need for Talent and Its Cost
A CEO of a 150-employee services company made this astute observation: processes reduce need for talent, and thus, reduce labor costs. This... Read More