Change Management, The Secret
The secret to change management is relationships. In his article, Slow Ideas (New Yorker, July 29, 2013 edition), Atul Gawande describes change... Read More
Coach Selection: A Highly Subjective Affair
Posted on05 Dec 2011
TagsThe New Yorker, Personal Best, Performance, marriage, experience, credibility, coaching, Atul Gawande
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People periodically ask me, “Should I get a coach?” I chuckle because it’s akin to asking, “Should I get married?” Coaching as... Read More
Change Management – Tactic #5: Request Demonstration
Posted on14 Apr 2011
TagsAtul Gawande, change, change management, Change Management Tips Series, prioritization, teach, teachable moment, The Hot Spotters, The New Yorker, time, training
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The Hot Spotters, by Atul Gawande in the January 24, 2011 issue of The New Yorker spoke primarily to minimizing medical costs... Read More
Change Management – Tactic #4: Repetitiveness
The Hot Spotters, by Atul Gawande in the January 24, 2011 issue of The New Yorker spoke primarily to minimizing medical costs... Read More
Change Management – Tactic #3: Break Into Small, Simple Steps
The Hot Spotters, by Atul Gawande in the January 24, 2011 issue of The New Yorker spoke primarily to minimizing medical costs... Read More
Change Management – Tactic #2: Strengthen Relationships
Posted on07 Mar 2011
Tagsapproaches, Atul Gawande, change, Change Management Tips Series, compliments, emotional intelligence, emotions, employees, executive, intuition, management, painting, Personality, relationships, remembering names, shaking hands, Thank You, The Hot Spotters, The New Yorker, using names
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Even though it spoke primarily to minimizing medical costs, the article, The Hot Spotters, by Atul Gawande in the January 24, 2011... Read More
Change Management – Tactic #1: Pick the Right Moment
Posted on21 Feb 2011
Tagsmotion, organization, press, sell-off, teachable moment, The Hot Spotters, The New Yorker, medical, acquisition, activity, Atul Gawande, change, Change Management Tips Series, crisis
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Even though it spoke primarily to minimizing medical costs, the article, The Hot Spotters, by Atul Gawande in the January 24, 2011... Read More
Managing Complainers At Work By Taking A Positive View
Posted on23 Aug 2010
TagsTop Gun, venting-wetsuit analogy, Josuf Breur, The New Yorker, law, anxiety, Atul Gawande, Danger Zone, emotions, Sigmund Freud, hospice, Kenny Loggins, medical, Performance, Personality, pressure, secretary, Talent, talking cure
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Employees complain. In most firms that makes them complainers. That makes problems for managers. The key though is managing complainers at work... Read More
