Still 2 More Morale Builders for Work That Don’t Cost a Cent
Posted on04 Jul 2016
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Morale builders for work don’t need to cost much. The best ones don’t cost anything. They lay a strong base to motivate... Read More
Group Interactions, the Two Types and Their Ratio
All group interactions (GI) are a blend of two types. The difference between the two is the amount of interaction between the... Read More
Strategic Complimenting vs. Spontaneity
When I advocated using compliments strategically, Diana asked: Why do you have to use compliments “strategically” and not be spontaneously? The short... Read More
Change Management, The Secret
The secret to change management is relationships. In his article, Slow Ideas (New Yorker, July 29, 2013 edition), Atul Gawande describes change... Read More
Why Problems Occur (Alert #2): Immediate over Enduring
When problems occur or when trying to anticipate them in problem solving, I look for seven alerts. While no single one automatically... Read More
Best Sun Tzu Quote: Pinnacle of Skill
Posted on18 Feb 2013
Tagsapproaches, change, change management, coaching, employees, fear, fun, ignorance, inertia, Influence, leadership, management, management by walking around, military, problem solving, resistance to change, training, uncertainty, warfare, Sun Tzu, The Art of War, Sun Tzu Top 7 Quotes Series
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Before his writings became a business management guide, I had read Sun Tzu’s The Art of War back in the early eighties.... Read More
Computers, Emails, Dishonesty
Posted on06 Dec 2012
Tagsemail, Stephen Marche, University of Massachusetts Amherst, Robert Feldman, Mattitiyahu Zimbler, The Atlantic, team intelligence, team building, social media, relationships, management by walking around, management by email, management, Harvard Business Review, happiness, Facebook, computers
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Technology has made communication tremendously convenient and fast. Consequently, communicating via computers, especially emails and varying forms of text messaging and instant... Read More
Clausewitz’s Friction: Difference between Plans and Reality
Posted on15 Nov 2012
Tagsbusiness planning, Management by objective, phone, friction, On War, Clausewitz, uncertainty, planning, people, management by walking around, management, information, Influence, follow up, employees, decisions, change management
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Carl von Clausewitz’s book, On War, greatly influenced my business ideas especially his short chapter on “Friction in War.” Essentially, there is... Read More
Change Management – Tactic #8: Management by Walking Around
No matter how detailed and passionate someone describes his vacation to you, nothing compares to being there. The same holds true for... Read More
Four Major Objections to Change
Posted on13 Aug 2012
Tagstraining, teachable moment, resistance to change, relationships, prioritization, patience, management by walking around, fear, change management, change
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When we encourage people to adopt change, we must anticipate and prepare to overcome four major objections with each person: No Good:... Read More