Change Technique: Personification
Posted on23 Jan 2012
Tagsadvertising, change, change management, decisions, Ernest Dichter, Sigmund Freud, management, marketing, merchandising, Personality, personification, Retail Therapy, subconscious, Techniques
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In a previous post, I discussed the rebirth of Freud and the idea that most (if not all) of our decisions are... Read More
Consumer Psychology & Freud’s Rebirth
Posted on29 Dec 2011
Tagsdecisions, The Atlantic, subconscious, retailing, Retail Therapy, online dating, names, judges, irrational, intuition, Sigmund Freud, Ernest Dichter, emotions, The Economist
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There is no place that the revisiting of our unconscious urges are taken more seriously than in retailing. The Economist article “Retail... Read More
Managing Complainers At Work By Taking A Positive View
Posted on23 Aug 2010
TagsJosuf Breur, venting-wetsuit analogy, medical, anxiety, Atul Gawande, Danger Zone, emotions, Sigmund Freud, hospice, Kenny Loggins, law, Performance, Personality, pressure, secretary, Talent, talking cure, The New Yorker, Top Gun
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Employees complain. In most firms that makes them complainers. That makes problems for managers. The key though is managing complainers at work... Read More