How Processes Work To Make The Average Worker Great
Posted on02 Oct 2017
TagsTalent, quality, process, Performance, low-cost, paint-by-numbers analogy, recipe analogy, recipes
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How processes work to make average workers great seems simple. They show them how to do things. In this sense processes are... Read More
Process vs. Flexibility: The Tradeoff
Posted on30 Jan 2012
TagsToby Johnson, process management, process, military, management, low-cost, Influence, Harvard Business Review, business, Boris Groysberg, Andrew Hill, adaptability
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We often overlook the downside of processes in our businesses because we enjoy how they allow us to scale and reduce labor... Read More
When Best Technology Isn’t Best
Posted on17 Feb 2011
Tagscost-benefit, The Economist, technology, returns, options, military, low-tech, low-cost, jet fighters, humans, Harvard Business Review, customized, armed drones, alternatives, Air Power on the Cheap
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Sometimes we become enamored with technology for its own sake, automatically assuming that the most advanced technology delivers the best. Since the... Read More
What Consumer Psychology Teaches Us About Problem Solving
Posted on27 Sep 2010
TagsMichael I. Norton, decisions, drugs, emotions, expectations, goal setting, Harvard Business Review, How Concepts Affect Consumption, intuition, keeping up with the Joneses, low-cost, Dan Ariely, objective, peer pressure, people, price, problem solving, psychology, rationale, rewards, teach, anticipatory, beverages, brain, business, buying habits, change, cognition, competitive, consumer, cost-benefit
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We often anticipate and rationalize people’s decisions using a cost-benefit analysis. This perspective frequently leads to erroneous conclusions and restricts problem-solving capabilities.... Read More
