Importance Of Documenting Processes And Procedures For Just One Person
Posted on13 Aug 2018
Comments0
The importance of documenting processes and procedures shows up much when firms scale. They need many employees to work as one in... Read More
How Processes Work To Make The Average Worker Great
Posted on02 Oct 2017
Tagslow-cost, Performance, process, quality, Talent, paint-by-numbers analogy, recipes, recipe analogy
Comments0
How processes work to make average workers great seems simple. They show them how to do things. In this sense processes are... Read More
3 Common Examples of Challenging Assumptions at Work
Posted on16 Jan 2017
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How do you solve problems well? A tip often cited is challenging assumptions. Few say how to do this though. The key... Read More
How Different People See Quantity vs Quality Debate
Posted on26 Oct 2015
Tagsdecision-making process, phraseology, problem solving, quality, quantity, Real-time personality assessment, special forces, word choice
Comments0
People fall on the quantity vs quality debate differently. There are quantity-oriented personalities (QN) and quality-oriented ones (QL). They differ on how... Read More
Thank You for Your Encouragement and Motivation at 500
Posted on23 Feb 2015
Comments4
I am not surprised that I am here at Post 500. I am surprised though by how hard this last hundred was.... Read More
Dealing with Complexity
Posted on27 Nov 2014
Tagscomplexity, efficiencies, employees, Harvard Business Review, problem solving, quality, VUCA, Nathan Bennett, G. James Lemoine
Comments3
When dealing with complexity, simplifying it to the point of unrealism so it’s easier to understand becomes a major danger. As the... Read More
Book of Job, Favorite in Bible
Posted on07 Aug 2014
Comments1
The Book of Job is my favorite in the Bible because despite Job’s many sufferings God’s love is better. Translating into nonsectarian... Read More
Leadership, The Secret (Pt 6): Scientifically Unproven
Posted on03 Feb 2014
Tagsemotions, Leadership - The Secret Series, uncertainty, subjective, Scientific Method, quality, prove, leadership, definitions
Comments0
A professor and I were discussing the effect of goals on employee performance. He was commenting that research shows they raise performance... Read More
Three Key Emotional Triggers (Pt 5): Emotional Recognition
Posted on23 Jan 2014
Tagsbeauty, behavior, control, emotions, Influence, Personality, quality, Talent, Thoughts, experts, emotional triggers, Three Key Emotional Triggers Series, uniqueness, emotional recognition, mastery, expertise, triumph
Comments3
Emotional recognition is the third key emotional trigger, and uniqueness is the nickname I ascribe to it. From the aspects of behavior,... Read More
Ferrari Analogy: Fast Service vs. Good Service
Posted on09 Jul 2012
Tagscustomer service, assumptions, entertainment, Ferrari Analogy, quality, quality service, relationships, service, speed
Comments2
Often we assume fast service is good service; however, we need to challenge constantly this assumption. As I wrote previously, customer service... Read More
