Change Management Strategy #3: Keywords
Setting the mood – by talking about change before we announce it – is a change management tactic. Behind this though is... Read More
Vanilla Words and Uncreative Personalities, Cultures
Just as music can set the tone, so can words. Just as music can help you assess personalities, words too. In business,... Read More
Word Power: “Money” vs. “Time”
Posted on08 Nov 2012
Tagsachievement, anchoring, conscious, organizational culture, feelings, goal setting, happiness, Harvard Business Review, Influence, money, politics, power, subconscious, success, thinking process, time, Velten Mood Induction Procedure, Wharton, word choice, words, Cassie Mogilner, staying on message
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When we think about the power of words, we often focus on the ideas they consciously express. However, their power extends unconsciously... Read More
Creative Innovation (Pt 8): Guidelines over Rules
The culture we develop greatly influences employees. An innovative culture will encourage employees to be innovative. All right, how do we do... Read More
People Eat Escargot, Not Snails
Posted on05 Apr 2012
Tagsproblem solving, analogy collection, words, word choice, The Economist, taste, Roget's Thesaurus, rational actor theory, phraseology, food, emotions, decisions, connotations, behavioral economics
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The research behind behavioral economics is full of emotional solutions to everyday problems. By tapping into the emotional biases behind our decisions,... Read More
Relationship Building Technique #6: Synchronization
Posted on29 Mar 2012
Tagscompliments, conversationalist, emotions, listen, perception, phraseology, Relationship Building Techniques Series, relationships, subliminity, Techniques, Thoughts, understanding, word choice, words
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We often don’t learn the value of listening techniques in building relationships. Consequently, people might not realize we are listening; this needs... Read More
Most Influential Book: Roget’s Thesaurus
Someone once asked me, “What are the twenty most influential books in your life?” I listed Roget’s Thesaurus as one. It helps... Read More
Relationship Building Technique #5: Encouragement
Posted on19 Mar 2012
Tagsacknowledgement, closed questions, conversation, conversation techniques, emotions, encourage, feelings, impression, listen, open-ended questions, perspective, phraseology, question, relationship building techniques, Relationship Building Techniques Series, relationships, Techniques, Thoughts, words
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We often think listening builds relationships. Many times this does not happen though. This is very true when we listen but people... Read More
Relationship Building Technique #4: Acknowledgement
We often do not learn the value of listening techniques in building relationships. This happens when we listen but people do not... Read More
Euphemisms: Preferring Illusions to Reality
Posted on02 Feb 2012
Tags1984, A Few Good Men, cognitive dissonance, compensation, connotations, definitions, euphemisms, food, George Orwell, glass, illusion, Jack Nicholson, labels, Making Murder Respectable, phraseology, reality, sensitivity, The Economist, Tom Cruise, vanilla words, word choice, words
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Words have power, not only in their definitions but also, more importantly, in their connotations. The article, “Making Murder Respectable,” from the... Read More
