Crash Course On Becoming A Better Conversationalist By Tomorrow
Becoming a better conversationalist is easier than most people think. A few tips will do it by tomorrow. Each link explores the... Read More
Assessing Personalities From Music People Like To Hear
Assessing personalities from music gives great insights into others. It’s very personal. It’s very complex too. Science does not even know why... Read More
Challenging Assumptions in Three Black and White Thinking Examples
Posted on10 Apr 2017
Tagsanchoring, assumptions, closed questions, decisions, problem solving, Challenging Assumptions Series
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The three black and white thinking examples below show just how easy problems arise when people aren’t challenging assumptions every day. This... Read More
Strategizing Schematic Tool for Interpersonal Conversations
When I began my sales career over twenty-five years ago, my employer taught us to strategize our interpersonal conversations. Thus, in addition... Read More
Increasing Social Power, Power of Stories (Pt 2)
Stories not only increase the value of our products and services but also of us, as people. They increase our social power... Read More
Manager – Employee Relationship: “Acid Test” Question
Posted on26 Jul 2012
Tagsacknowledgement, closed questions, conflict management, employees, honesty, management, open-ended questions, question, questioning techniques, relationships, summarize, trust, truth
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Even though we tend to focus on employees complaining about their managers, they do compliment them too. However, one employee over fifteen... Read More
Relationship Building Technique #5: Encouragement
Posted on19 Mar 2012
Tagsacknowledgement, closed questions, conversation, conversation techniques, emotions, encourage, feelings, impression, listen, open-ended questions, perspective, phraseology, question, relationship building techniques, Relationship Building Techniques Series, relationships, Techniques, Thoughts, words
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We often think listening builds relationships. Many times this does not happen though. This is very true when we listen but people... Read More
Relationship Building Technique #2: Closed Questions
We often don’t learn the value of listening techniques in building relationships. Consequently, people might not realize we are listening; this needs... Read More