Improving Employee Performance With Professional Portraits
When employees feel good about themselves they do better. That includes their appearance. Improving employee performance with professional portraits links these two... Read More
6 Steps Making Goals Work Better
Posted on30 Mar 2015
Tagsrelationships, Personality, Performance, management, leadership, goal setting, employees, confidence, belief
Comments0
Goals do not replace good leadership. They are just tools. They are not ends. Making goals work better is about leadership. Goal... Read More
How to Motivate Employees with Words
Posted on15 Dec 2014
Tagsadvertising, change management, compliments, employees, fear, follow up, habits, Harvard Business Review, leadership, motivation, repetition, resistance to change, words, Jeffrey Rayport
Comments5
In advertising we learn how to motivate consumers with words. In leadership we need to know how to motivate employees with words.... Read More
Dealing with Complexity
Posted on27 Nov 2014
Tagscomplexity, efficiencies, employees, Harvard Business Review, problem solving, quality, VUCA, Nathan Bennett, G. James Lemoine
Comments3
When dealing with complexity, simplifying it to the point of unrealism so it’s easier to understand becomes a major danger. As the... Read More
Punishment’s Purifying Effect in the Workplace
While many won’t go through the mental moral gymnastics and anguish of Rodion Raskolnikov, Dostoyevsky’s protagonist in Crime and Punishment, for their... Read More
Programming People with Big Data
Posted on22 Sep 2014
TagsLean Manufacturing, athletes, musicians, dancers, Six Sigma, big data, simplification, KISS Principle, The Economist, procedure, employees, customer service, comedians
Comments4
Big data allows us to overcome the human tendency to oversimplify. Whereas we focus on one or two big causes to our... Read More
Customers Are #2
Posted on21 Jul 2014
Tagsorganizational culture, customers, employees, marketing, subconscious, emotional triggers, Centier Bank, Indiana, Indiana Bankers Association, Hoosier Banker
Comments0
Eighty percent of companies seem to emphasize the classic, “Customers are #1,” mantra. Far fewer emphasize an employee-centric one, “Employees are #1.”... Read More
Planning and Developing Employees’ Confidence
Posted on12 May 2014
Tagscoaching, compliments, confidence, education, employees, intangibles, management, Performance, perspective, Placebo Management Series, planning, skills, Top Gun, training
Comments0
In discussing his performance review me, a friend indicated his employer thought he needed confidence. So, I asked, “What are they going... Read More
Question to Avoid When Resolving Problems
Posted on08 May 2014
Tagsorganizational culture, questioning techniques, problem solving, management, innovation, employees, customer service, creativity, conflict management
Comments0
Once upon a time long ago, I was helping a department. Asking my questions as to how things got done, employees tended... Read More
Power in Acknowledging Others
Posted on01 May 2014
Tagsrelationship building techniques, acknowledgement, change management, conversation techniques, employees, intelligence, management, relationships, The Economist, University of Kansas, using names, Betty Hart, Todd Risley, Meaningful Differences, public speaking, Hart & Risely Study, children, engagement
Comments4
An executive reviews observations about an employee with a manager and concludes, “Tom, you need to support him by doing X, Y... Read More
