Change Management – Tactic #2: Strengthen Relationships
Posted on07 Mar 2011
Tagsapproaches, Atul Gawande, change, Change Management Tips Series, compliments, emotional intelligence, emotions, employees, executive, intuition, management, painting, Personality, relationships, remembering names, shaking hands, Thank You, The Hot Spotters, The New Yorker, using names
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Even though it spoke primarily to minimizing medical costs, the article, The Hot Spotters, by Atul Gawande in the January 24, 2011... Read More
Everyone’s a People Person until People are the Problem
Posted on03 Mar 2011
Tagspeople, socializing, working a crowd, team building, security, relationships, problem solving, organization, management, extrovert, emotional intelligence
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Getting things done on any kind of group level begins with people. Those who relate well to people can help here. Are... Read More
Leadership vs. Management: The Difference (Part II)
I continue to receive a steady stream of visits to my original post on this topic, so here’s a follow up. As... Read More
Accounting for Unconscious Biases in Your Decision Making?
Posted on16 Dec 2010
Tagsabilities, unknown, uncertainty, self-interest, optimism, Olivier Sibony, McKinsey & Company, management, leadership, economics, diversity, dissent, decisions, Dan Lovallo, budgets, behavioral economics
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The article, The Case for Behavioral Strategy, (PDF) by Dan Lovallo and Olivier Sibony* from the March 2010 McKinsey Quarterly states: Once... Read More
Leadership versus Management and Their Difference
There are endless reads on leadership versus management and their differences. Most references are too technical. They focus on duties, tasks and... Read More
Finding Good Sales Managers from Good Sales People
Posted on11 Nov 2010
Tagsanalysis, style, struggle, sales, quality, Personality, patience, management, introspection, experience, employees, adaptability
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We often hear that good sales people don’t make good sales managers. While incorrect, the transition is admittedly difficult. However, few give... Read More
Managing Conflict – Venting Technique
Posted on01 Nov 2010
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Many studies show increases in the amount of time spent on managing conflict. This takes up more and more time of human... Read More
Business Examples of Patience’s Merits
Posted on28 Oct 2010
Tagsaction, American, application, approaches, branding, business, client management software, computers, crisis, organizational culture, employees, example, Expat 21, experience, future, information technology, insight, investment, knowledge, management, management by walking around, marketing, patience, public relations, Rahm Emanuel, reorganization, rules, sales, strategy, tactics, teachable moment, training, urgency, warfare, workplace
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A question posted by Expat 21 asked for examples of patience in the workplace, especially those demonstrating a contrast between American and... Read More
The Ability to Praise is a Function of Personality
Posted on18 Oct 2010
Tagsleadership, intuition, intrinsic, extrovert, extrinsic, emotions, compliments, compensation, approaches, management, teach, sensitivity, rewards, praise, Personality, networking, motivation, mentoring, McKinsey & Company
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One of the major characteristics of intuitive approaches for leadership is the dominance of intrinsic rewards over extrinsic ones. The demarcation between... Read More
40% of Training’s Success is Determined before Anyone Shows
Posted on11 Oct 2010
Tagsapproaches, communications, expectations, grapevine, learn, management, Management by objective, marketing, objective, success, training
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Management by objective is basic expectations setting 101; people will tend to achieve the expectations we set for them. Yet, when it... Read More
