Better Bedside Manner, Lower Malpractice Risk
Posted on21 Aug 2014
Tagsmedical, perception, placebo, Placebo Management Series, power behind beliefs, social skills, Time Magazine, Laura Blue, medical malpractice, bedside manner
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Three attorneys specializing in medical malpractice attested to me that better bedside manner lowers malpractice risk. One even claimed that he could... Read More
Big Data, Big Personality Assessor
Imagine applying for a job. In addition, to all the necessary disclosures for background checks, references, credit reports, drug tests and personality... Read More
Work, Life are Like Heartbeats
Posted on04 Mar 2013
TagsHeartbeat Analogy, training, Performance, motivation, medical, Job, Inspiration (Series), good job
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One upon a time a service rep for a financial firm shared her story about having to deliver some bad news to... Read More
The Silent Revolution: Understanding Ourselves
Posted on03 Nov 2011
TagsBin He, biotechnology, brain, cloud computing, conscious, emotions, energy, Francisco Pereira, free will, humans, intuition, Jack Gallant, Martin Dresler, Max Panck Institute, medical, personal computing, Princeton University, research methodologies, Star Trek, subconscious, technology, The Economist, Thoughts, University of California Berkeley, University of Minnesota
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As I had mentioned in The Rise of Intuition, the biggest advancement we’ll see in the next five to fifteen years will... Read More
Placebo Management: Impacting Employees’ Beliefs
Posted on13 Jun 2011
Tagsbelief, effectiveness, employees, enthusiasm, management, medical, Performance, placebo, Placebo Management Series, presentation, The Economist
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The article, “Think Yourself Better,” in the May 21, 2011 edition of The Economist discussed the placebo effect: belief in a medical... Read More
Beauty as Power (Pt 3): Appreciation
Posted on19 May 2011
Tagsamputation, antiques, appreciation, beauty, Beauty as Power Series, gangrene, Hang 'Em High, health, heirlooms, learn, maggot, Maggot Therapy, medical, memorabilia, men, nurses, subjective, teach, Tom Sawyer, Tom Sawyer fence painting, Witness, women
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My Beauty as Power posts have generated emails regarding teaching what beauty is. Unfortunately, even though beauty is extremely subjective, we’re often... Read More
Change Management – Tactic #1: Pick the Right Moment
Posted on21 Feb 2011
Tagsmotion, organization, press, sell-off, teachable moment, The Hot Spotters, The New Yorker, medical, acquisition, activity, Atul Gawande, change, Change Management Tips Series, crisis
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Even though it spoke primarily to minimizing medical costs, the article, The Hot Spotters, by Atul Gawande in the January 24, 2011... Read More
Managing Complainers At Work By Taking A Positive View
Posted on23 Aug 2010
TagsTop Gun, venting-wetsuit analogy, Josuf Breur, The New Yorker, law, anxiety, Atul Gawande, Danger Zone, emotions, Sigmund Freud, hospice, Kenny Loggins, medical, Performance, Personality, pressure, secretary, Talent, talking cure
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Employees complain. In most firms that makes them complainers. That makes problems for managers. The key though is managing complainers at work... Read More