Emotionally Intelligent Computers Will Help Us How?
Posted on05 Feb 2015
Tagscomputers, organizational culture, customers, emotional intelligence, emotions, internet, leadership, retailing, technology, The New Yorker, training, emotional triggers, big data, clickbait, Elizabeth Dwoskin, Evelyn Rusli, facial recognition software, Meghan Neal, Motherboard, Raffi Khatchadourian, Wall Street Journal
Comments4
As we make computers more human, we learn more about us. This has already changed how we see our skills, talents and... Read More
Reducing Emails Excellent Leadership
Emails are one of the three biggest time wasters in business. Reducing emails though is simple and cheap. It begins and ends... Read More
Finding Right Problem to Solve
Posted on17 Nov 2014
Tagsdecisions, details, Harvard Business Review, problem solving, statistics, Glass-Sand-Water Analogy, emotional triggers, Dwayne Spradlin
Comments11
Solving problems is like painting. Prepping is ninety percent. That means ensuring we’re solving the right problem. It’s a common problem. As... Read More
Storytelling’s Importance in Business Valuations
Posted on06 Nov 2014
Tagsstorytelling, bricks-complexity analogy, Skoda Minotti, emotional triggers, security, price, law, fiction, business, arbitrariness
Comments2
I’ve written much about storytelling’s importance. Yet, I was surprised when I attended a business valuation seminar by Skoda Minotti CPA’s, Business... Read More
The Four Horsemen of Apocalyptic Decision Making
Posted on25 Aug 2014
TagsG. James Lemoine, Four Horsemen, Apocalyptic Decision Making Series, Nathan Bennett, emotional triggers, certainty, complexity, definitions, Harvard Business Review, quantify, rationale, uncertainty, urgency, Why Problems Occur Series, silver bullet, volatility, ambiguity, VUCA
Comments4
The four horsemen of apocalyptic decision making are Volatility, Uncertainty, Complexity and Ambiguity or VUCA for short. Just as customers do when... Read More
Customers Are #2
Posted on21 Jul 2014
Tagsorganizational culture, customers, employees, marketing, subconscious, emotional triggers, Centier Bank, Indiana, Indiana Bankers Association, Hoosier Banker
Comments0
Eighty percent of companies seem to emphasize the classic, “Customers are #1,” mantra. Far fewer emphasize an employee-centric one, “Employees are #1.”... Read More
Leadership’s Influence on Goal Setting
Posted on19 Jun 2014
Tagschange, confidence, context, goal setting, Influence, interpersonal, leadership, relationships, emotional triggers, Priyesh Patel, affect
Comments1
Leadership’s influence on goal setting results in people believing and achieving more than they would with mediocre management. It’s where leadership’s affective... Read More
Breaking through Consensus
Consensus retards dynamic solutions. For example, Regina Dugan and Kaigham Gabriel write in “‘Special Forces’ Innovation: How DARPA* Attacks Problems” (Harvard Business... Read More
Leadership, The Secret (Pt 8): Top Rule Violator
We often have idealized visions of leaders and leadership, treating them as universal goods where only bad people can make them bad.... Read More
Relating To Powerful People, The Gender Difference
Despite laws and education to the contrary, generally speaking, men and women bring different talents to the workplace. They bring different biases... Read More
