Techniques Leveraging Relationships in Communications
Personalization and personification are very effective change techniques. Yet, business conversations are often neutered and impersonal striving for objectivity and rationality. Personalization... Read More
Technique Personalizing Communications and Conversations
Objectivity is prized in business; however, it comes at the cost of personalization. For instance, One HR Director seeing the paradox said... Read More
Leveraging Compliments in Conversations, A Technique
This post follows up mine on personalization. It illustrates a basic conversational technique leveraging the relationships we’ve developed to generate cooperative action.... Read More
Leverage Relationships in Conversations, A Technique (Pt 1)
This post follows up the previous one in this series regarding the leveraging of compliments in conversations. There, the focus was on... Read More
Leverage Relationships in Conversations, A Technique (Pt 2)
When we leverage relationships in conversations. There are two aspects. There is the bonding of the conversation to the receiver through personalization... Read More
Leverage Relationships in Conversations, A Technique (Pt 3)
In Parts #1 and #2, we explored the technique by revising and elaborating upon a single sentence: Our new business model helps... Read More
Leveraging Relationships, Manipulation or Influence?
The techniques in this series sometimes have people asking, “Mike, isn’t this manipulation?” My response is, “Yes, it is, but remember manipulation... Read More
