Relationship Building Technique #1: Open-ended Questions

This entry is part 1 of 9 in the series Relationship Building Techniques

When learning listening techniques, we often don’t learn their value in building relationships. As a result, we might be listening, but the other person doesn’t know it. The latter must occur to build relationships effectively. Open-ended questions encourage a wide range of responses. Pragmatically, they retrieve an accurate assessment of the person’s thoughts and feelings….

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Relationship Building Technique #2: Closed Questions

This entry is part 2 of 9 in the series Relationship Building Techniques

We often don’t learn the value of listening techniques in building relationships. Consequently, people might not realize we are listening; this needs to occur to build relationships. Closed questions encourage specific or limited responses. For answers, they usually require one word, short phrases or a response from a menu of possibilities. Often, they begin with…

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Relationship Building Technique #3: Pause

This entry is part 3 of 9 in the series Relationship Building Techniques

We often don’t learn the value of listening techniques in building relationships. Consequently, people might not realize we are listening; this needs to occur to build relationships. A pause is usually a short, silent break in an interaction of about ten seconds or less. However, it requires discipline to stay quiet, especially if you’re waiting…

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Relationship Building Technique #4: Acknowledgement

This entry is part 4 of 9 in the series Relationship Building Techniques

We often do not learn the value of listening techniques in building relationships. This happens when we listen but people do not know we are listening. Acknowledging what people say is a way to do that. It shows we are paying attention, interested and non-judgmental. Defining Acknowledgement An acknowledgement is usually a short utterance, statement,…

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Relationship Building Technique #5: Encouragement

This entry is part 5 of 9 in the series Relationship Building Techniques

We often think listening builds relationships. Many times this does not happen though. This is very true when we listen but people do not know we are. Encouraging people with brief, direct statements helps us let them know we are listening. Defining Encouragement Encouragement tells the other person to talk more on a point. It…

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Relationship Building Technique #6: Synchronization

This entry is part 6 of 9 in the series Relationship Building Techniques

We often don’t learn the value of listening techniques in building relationships. Consequently, people might not realize we are listening; this needs to occur in relationship building. Synchronization is using words or phrasing of the other person to ask, comment or respond. The technique facilitates communications by ensuring he and you are “speaking the same…

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Relationship Building Technique #7: Summarization

This entry is part 7 of 9 in the series Relationship Building Techniques

We often don’t learn the value of listening techniques in building relationships. Consequently, people might not realize we are listening; this needs to occur in relationship building. Summarization Defined Summarization rephrases the information or key points of the person in a condensed version. The technique verifies what we heard, demonstrates listening, allows focusing of the…

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Reflection Tip to Build Strong Relationships in Conversations

This entry is part 8 of 9 in the series Relationship Building Techniques

We often don’t learn the value of listening techniques in building relationships. Consequently, people might not realize we are listening; the reflection tip helps here. Reflection Defined Reflection phrases our assessment of the other person’s emotions and feelings in a nonjudgmental way. It’s similar to summarization but with a focus on emotions, how others are…

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