Change Leadership Sets Two Key Expectations
Posted on01 Jun 2015
Tagschange management, cognitive bias, decisions, expectations, leadership, resistance to change, change management strategy
Comments0
A good change management strategy begins with knowing the group’s culture. The tough part is using that to form a strategy for... Read More
Best Way to Try New Behaviors (Pt 1)
Posted on03 Nov 2014
Tagschange management, expectations, The New Yorker, Greger Wikstand, Capgemini, trying new behaviors, Atul Gwande
Comments6
My series Change Management Tactics based on the article, The Hot Spotters, by Atul Gawande (The New Yorker, January 24, 2011 edition),... Read More
The Small Importance of Big Data
Posted on14 Aug 2014
Comments4
Many small things are critical to big data. Yet, as history shows, revolutionary uses will surprise us. Our imagination lags far behind... Read More
Top Seven Sun Tzu Quotes: #3 Positioning
Posted on08 Jul 2013
Tagsbusiness, business planning, compensation, control, expectations, Influence, planning, positioning, real estate, relationships, training, warfare, Sun Tzu, The Art of War, Sun Tzu Top 7 Quotes Series, face time
Comments0
At number three in my list of top seven Sun Tzu quotes from The Art of War, I have: Thus a victorious... Read More
Golfing Analogy: Working with People
Posted on08 Oct 2012
Tagsexpectations, euphemisms, consumer, analogy, golf, workplace, truth, subconscious, respect, politics, policies, online dating, Influence, honesty, Golf Analogy
Comments0
People often feel that playing politics in the workplace is something dirty and to be avoided. Well, cleaning house and taking out... Read More
Over Thinking Decisions (Pt 2): Warning Signs
Posted on24 Sep 2012
Tagscreativity, thinking process, success, Stanford University, Performance, Over Thinking Series, Intelligent Life, innovation, information, Ian Leslie, expectations, decisions, Claude Steele
Comments2
In Part I, I introduced Over Thinking (OT) referencing Ian Leslie’s article, “Non Cogito, Ergo Sum,” (Intelligent Life, May/June 2012 edition) and... Read More
Technique: Power of Names in Emails
Posted on06 Feb 2012
Comments2
People’s names are extremely powerful. Every day, opportunities to use names present themselves, but we don’t seize them. Names in emails, even... Read More
Placebo Management (Pt 2): Tapping Emotions
Posted on09 Jan 2012
Tagsapproaches, change, change management, effective, effectiveness, expectations, feelings, Harvard Medical School, information, initiatives, management, Michael Specter, objectivity, Performance, placebo, Placebo Management Series, Power of Nothing, relationships, Ted Kaptchuk, The New Yorker
Comments0
Previously I had indicated that placebo management could impact performance. I recently read Michael Specter’s article, “The Power of Nothing,” in the... Read More
Strategic Complimenting (Pt 2): Six Expectations
Linda Hill and Kent Lineback write in their April 5, 2011 HBR Blog Network post, “Why Does Criticism Seem More Effective than... Read More
40% of Training’s Success is Determined before Anyone Shows
Posted on11 Oct 2010
Tagsapproaches, communications, expectations, grapevine, learn, management, Management by objective, marketing, objective, success, training
Comments0
Management by objective is basic expectations setting 101; people will tend to achieve the expectations we set for them. Yet, when it... Read More
