Addressing Employee Attendance Issues in 5 Positive Steps
Posted on31 Oct 2016
Tagsfollow up, management, motivation, questioning techniques, relationship building techniques, venting, operational discipline
Comments0
Ironically, addressing employee attendance issues seems a waste of time. They don’t seem to demand much from our skill set. It’s not... Read More
Working with Detail Oriented Personality Type
Posted on10 Aug 2015
Tagsorganizational culture, details, follow up, prioritization, project management, Talent, team building, emotional triggers, Kim Kozak
Comments0
Building corporate culture often means meshing many different personalities. Many firms have need for employees with a detail oriented personality type. Working... Read More
9 Tips on How to Fight Lies at Work
Posted on15 Jun 2015
Tagsconfidence, emotions, fear, follow up, lies, message, Painting Analogy, relationships, emotional triggers, Ullrich Ecker, Fire Analogy
Comments0
Lies influence. Even if people know they are lies, they still do. Knowing how to fight lies begins with understanding them. It... Read More
How to Motivate Employees with Words
Posted on15 Dec 2014
Tagshabits, advertising, change management, compliments, employees, fear, follow up, Harvard Business Review, leadership, motivation, repetition, resistance to change, words, Jeffrey Rayport
Comments5
In advertising we learn how to motivate consumers with words. In leadership we need to know how to motivate employees with words.... Read More
Strategic Complimenting vs. Spontaneity
When I advocated using compliments strategically, Diana asked: Why do you have to use compliments “strategically” and not be spontaneously? The short... Read More
Why Problems Occur (Alert #7): One over Many
Given many causes of a problem, humans tend to focus on one as the cause rather than the pattern they produce, a... Read More
Clausewitz’s Friction: Difference between Plans and Reality
Posted on15 Nov 2012
Tagsbusiness planning, change management, decisions, employees, follow up, Influence, information, management, Management by objective, management by walking around, people, planning, uncertainty, Clausewitz, On War, friction, phone
Comments0
Carl von Clausewitz’s book, On War, greatly influenced my business ideas especially his short chapter on “Friction in War.” Essentially, there is... Read More
Change Management – Tactic #8: Management by Walking Around
No matter how detailed and passionate someone describes his vacation to you, nothing compares to being there. The same holds true for... Read More
Positive-Negative Reinforcements: Pluses and Minuses
It’s generally easier to understand what positive and negative reinforcements are than it is to understand their advantages and disadvantages. Trade offs... Read More
Follow Up! People Aren’t Light Switches 2.0
Posted on27 Jun 2011
Tagsapproaches, communication, executive, follow up, Harvard Business Review, informal organizational power, management, Paul Leonardi, senior manager, Tsedal Neeley
Comments0
My initial post addressed the importance of managers following up with employees. I suggested that managers who believe giving instructions only once... Read More
