Scoring Your Manager’s Relationship Skills
Posted on26 Mar 2015
Tagsassessments, Influence, leadership, management, motivation, relationship building techniques, team building, soft skills
Comments0
As follow up to 16 Leadership Team Building Activities, here is a related tool that assesses managers’ relationship skills. It does so... Read More
Wood Splitting Teaches Us About Knotty People
Thinking at the intersection of ideas is very helpful in solving problems. The book, The Medici Effect by Frans Johansson, says this... Read More
Problematic Personality Types in Meetings
Posted on25 Sep 2014
Tagstime, alpha personalities, Alexander Bolinger, University of Utah, Bryan Bonner, Jay Eskenazi, UX Magazine, meetings, Pennsylvania State University, team building, Personality, Performance, motivation, management, Harvard Business Review, extrovert, confidence, anchoring
Comments3
Meetings are one of the big three time wasters in the workplace. One reason, they easily get off track. Agendas help but... Read More
The “Big Three” Time Wasters in Business
Posted on28 Aug 2014
Tagsefficiencies, email, Harvard Business Review, management, McKinsey & Company, technology, The Economist, time, Bloomberg Businessweek, meetings, Bain & Company, documentation
Comments5
The big three time wasters in business are emails, meetings and white tape, companies’ internal bureaucracies. All three aren’t new to most;... Read More
Strategic Complimenting vs. Spontaneity
When I advocated using compliments strategically, Diana asked: Why do you have to use compliments “strategically” and not be spontaneously? The short... Read More
Planning and Developing Employees’ Confidence
Posted on12 May 2014
Tagscoaching, compliments, confidence, education, employees, intangibles, management, Performance, perspective, Placebo Management Series, planning, skills, Top Gun, training
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In discussing his performance review me, a friend indicated his employer thought he needed confidence. So, I asked, “What are they going... Read More
Question to Avoid When Resolving Problems
Posted on08 May 2014
Tagsorganizational culture, questioning techniques, problem solving, management, innovation, employees, customer service, creativity, conflict management
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Once upon a time long ago, I was helping a department. Asking my questions as to how things got done, employees tended... Read More
Power in Acknowledging Others
Posted on01 May 2014
Tagsrelationship building techniques, acknowledgement, change management, conversation techniques, employees, intelligence, management, relationships, The Economist, University of Kansas, using names, Betty Hart, Todd Risley, Meaningful Differences, public speaking, Hart & Risely Study, children, engagement
Comments4
An executive reviews observations about an employee with a manager and concludes, “Tom, you need to support him by doing X, Y... Read More
Venting, Wetsuit Analogy
Posted on17 Apr 2014
Tagsconflict, conflict management, dissent, diversity, listen, management, relationships, Talent, venting, venting-wetsuit analogy, analogy collection
Comments2
Venting is critical to a healthy culture. Unfortunately, we often characterize venting as “negativity,” “resisting change,” “not a team player,” “not with... Read More
Leverage Relationships in Conversations, A Technique (Pt 1)
This post follows up the previous one in this series regarding the leveraging of compliments in conversations. There, the focus was on... Read More
