Attack Statistics, Solve Problems
Posted on15 Aug 2013
Tagsintangibles, Glass-Sand-Water Analogy, The Economist, tangibles, statistics, questioning techniques, problem solving, perspective, numbers, measure, definitions, assumptions, arbitrariness
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If you don’t like the rules, change them. The article, “Boundary Problems” [The Economist, August 3, 2013 edition], reports that the United... Read More
Why Problems Occur (Alert #4): Known over Unknown
Posted on15 Jul 2013
Tagswarfare, unknown, project management, prevention, perspective, knowledge, Iraq, illusion, Donald Rumsfeld, Why Problems Occur Series
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The fourth alert I heed as a warning problems might occur is when the known prevails over the unknown. I first experienced... Read More
Change Management Strategy #4: Change Jobs, Reduce Tenure
Posted on11 Apr 2013
Tagsadaptability, change management, coaching, decisions, executive, experience, Harvard Business Review, incentives, Job, knowledge, management, perspective, resistance to change, risk, strategy, Change Management Strategy Series, Xueming Luo, Vamsi Kanuri, Michelle Andrews, tenure
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As we acquire knowledge and experience, we tend to become wedded to the status quo. Tenure compounds this effect as Xueming Luo,... Read More
Predictability as Hell: A Problem-solving Perspective
Posted on10 Jan 2013
Tagsassessments, control, emotions, Influence, perspective, problem solving, standardization, The Atlantic, Predictability as Hell Analogy, predictability, Walter Kirn, The Twilight Zone, heaven, hell
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Businesses strive for predictability. Standardization helps them achieve that. Still, many employees like their jobs for their variability, “It’s something different every... Read More
The Defensiveness Beauty Triggers At Work Shows Its Power
We often hear about the jealousies women have for other women who they feel are attractive. While it’s easy to discount this... Read More
How Much Does a Kilogram Weigh?
Posted on26 Mar 2012
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We often view measurements as unchangeable. A meter is a meter, a pound a pound. We often forget that at some time... Read More
Relationship Building Technique #5: Encouragement
Posted on19 Mar 2012
Tagsacknowledgement, closed questions, conversation, conversation techniques, emotions, encourage, feelings, impression, listen, open-ended questions, perspective, phraseology, question, relationship building techniques, Relationship Building Techniques Series, relationships, Techniques, Thoughts, words
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We often think listening builds relationships. Many times this does not happen though. This is very true when we listen but people... Read More
Relationship Building Technique #4: Acknowledgement
We often do not learn the value of listening techniques in building relationships. This happens when we listen but people do not... Read More
Relationship Building Technique #3: Pause
Posted on13 Feb 2012
Tagsconversation techniques, conflict management, emotions, Relationship Building Techniques Series, Thoughts, Techniques, relationships, quiet, perspective, pause, negative, listen, gestures, feelings
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We often don’t learn the value of listening techniques in building relationships. Consequently, people might not realize we are listening; this needs... Read More
Aggressiveness as Defect
Posted on16 Jan 2012
TagsAmerican Civil War, University of Antwerp, trap, The Economist, screen pass, perspective, Personality, Laszlo Garamszegi, hubris, Hannibal, Battle of Gettysburg, Battle of Cannae, aggressive
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Confederate Attacks (Red) on the Union (Blue) at the 3-Day’s Battle of Gettysburg In business, people often see aggressiveness as a virtue;... Read More
