Plug ‘n Play Employees: Not Enough Qualified People
Posted on13 Sep 2012
Tagsemployees, information technology, James Surowiecki, Peter Cappelli, pigeonholing, skills, Talent, technology, The New Yorker, training, Wharton
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How many times have employers exclaimed, “It’s so difficult to find qualified people”? Well, James Surowiecki’s article, “Mind the Gap” (The New... Read More
Emotional Intelligence vs. Intuition (Pt 2): Distinct as Head and Heart
Part #1 established a very broad framework for discussing the differences between Emotional Intelligence (EI) and Intuition. People often wonder if one... Read More
Manager – Employee Relationship: “Acid Test” Question
Posted on26 Jul 2012
Tagsclosed questions, truth, trust, summarize, relationships, questioning techniques, question, open-ended questions, management, honesty, employees, conflict management, acknowledgement
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Even though we tend to focus on employees complaining about their managers, they do compliment them too. However, one employee over fifteen... Read More
Linking Disruptive Innovations and Disruptive Personalities
Posted on05 Jul 2012
TagsClayton Christensen, Creative Innovation Series, crisis, David Kushner, Disruptive Innovation & People Analogy, dissent, George Holtz, Harvard University, innovation, management, Personality, sensitivity, Steve Wozniak, The New Yorker, glass half full-half empty metaphor
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Innovation is born from people. Children are like their parents in many ways. Do disruptive personalities give birth to disruptive innovations? Research... Read More
Process vs. Flexibility: The Tradeoff
Posted on30 Jan 2012
TagsToby Johnson, process management, process, military, management, low-cost, Influence, Harvard Business Review, business, Boris Groysberg, Andrew Hill, adaptability
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We often overlook the downside of processes in our businesses because we enjoy how they allow us to scale and reduce labor... Read More
Placebo Management (Pt 2): Tapping Emotions
Posted on09 Jan 2012
Tagsapproaches, change, change management, effective, effectiveness, expectations, feelings, Harvard Medical School, information, initiatives, management, Michael Specter, objectivity, Performance, placebo, Placebo Management Series, Power of Nothing, relationships, Ted Kaptchuk, The New Yorker
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Previously I had indicated that placebo management could impact performance. I recently read Michael Specter’s article, “The Power of Nothing,” in the... Read More
Positive-Negative Reinforcements: Pluses and Minuses
It’s generally easier to understand what positive and negative reinforcements are than it is to understand their advantages and disadvantages. Trade offs... Read More
Cooperation vs. Self-interest (Pt 6): Incentives & Rats
Posted on26 Dec 2011
Tagscooperation, Cooperation vs Self-interest Series, dog-eat-dog world, extrinsic, Harvard Business Review, health, intrinsic, Lily Tomlin, money, negative, positive, rat race, rats, rewards, self-interest, subconscious, The Unselfish Gene, understanding, Yochai Benkler
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In Part 4 of this series, I discussed the positivity of intrinsic rewards in the workplace. Let’s now address the negative impact... Read More
Style Trumps Content Once Again
Posted on15 Dec 2011
Tagsassessments, attraction, attractiveness, beauty, confidence, content, effectiveness, Harvard Business Review, Influence, intuition, labels, Midwestern State University, outcome, perception, style, subconscious, Talent, Timothy DeGroot, voice
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My August 15, 2011 post, “Eloquence Trumps Honesty in Trust & Likeability Wars,” discussed how style affects our assessment of talent. Now,... Read More
Cooperation vs. Self-interest (Pt 5): Humans vs. Apes
Posted on08 Dec 2011
Tagsapes, context, cooperation, Cooperation vs Self-interest Series, diversity, Elizabeth Kolbert, empathy, employees, humans, intelligence, intrinsic, Max Planck Institute for Evolutionary Anthropology, Michael Tomasello, problem solving, self-interest, Sleeping With The Enemy, The New Yorker
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In a previous post, I briefly mentioned the work of Michael Tomasello of the Max Planck Institute for Evolutionary Anthropology as reported... Read More