Secret Keeping Stressful, Telling Inevitable
Posted on17 Jul 2014
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As it turns out, we might be doing harm to those we tell secrets expecting them to keep. In her article, “Why... Read More
Strategizing Schematic Tool for Interpersonal Conversations
When I began my sales career over twenty-five years ago, my employer taught us to strategize our interpersonal conversations. Thus, in addition... Read More
Top Emotion Aroused by Facebook
The top emotion aroused by Facebook is envy a study found led by Ethan Kross (University of Michigan) and Philippe Verduyn (Leuven... Read More
Solving the Nonproductiveness of Telecommuting Workforces
The article “Face Time” (The New Yorker, March 18, 2013 edition) by James Surowiecki discusses telecommuting’s downsides by focusing on its interpersonal... Read More
Too Much Focus On The Message Ruining Your Message?
Often people focus on the message too much. However, it’s not just the message as Alex “Sandy” Pentland writes in “The New... Read More
Two Aspects of Interpersonal Interactions: Tapping Their Power
Posted on04 Aug 2011
Tagsboss, cognition, communication, emotions, feelings, impression, intangibles, interpersonal, interpretation, intuition, logic, reason, relationships, subconscious, tangibles, Thoughts
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The two aspects of every interpersonal interaction are thoughts and feelings. You can change people’s views of your ideas by changing how... Read More
Follow Up! People Aren’t Light Switches 2.0
Posted on27 Jun 2011
Tagsapproaches, communication, executive, follow up, Harvard Business Review, informal organizational power, management, Paul Leonardi, senior manager, Tsedal Neeley
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My initial post addressed the importance of managers following up with employees. I suggested that managers who believe giving instructions only once... Read More
Dealing with Bosses Who Manage by Email (MBE)
Posted on12 May 2011
Tagsspontaneous, relationships, personal, management by email, employees, efficiencies, effectiveness, document, communication, boss
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A financial professional emailed me regarding bosses who “manage by email.” She implied that her boss rarely calls or meets with employees.... Read More
Computers Teaching Us About Being Human
Posted on28 Feb 2011
Tagsinstant messaging, vanilla words, Turing Test, The Atlantic, Mind vs. Machine, Loebner Prize, knowledge, computers, communication, Brian Christian, artificial intelligence
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Brian Christian’s article, “Mind vs. Machine,” in the March 2011 issue of The Atlantic covers the Loebner Prize competition which administers the... Read More
How to Become a Good or Better Conversationalist Overnight
Posted on03 Jan 2011
Tagssocial skills, relationships, questioning techniques, conversationalist, conversation techniques, communication
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Clients sometimes have me help their employees with social skills. This is often in helping them become better conversationalists. They tend to... Read More
