Emotional Self-defense for Sensitive People (Pt 6): Defeatism & Courage
Posted on11 Aug 2011
Tagsdoubt, emotional self defense, Emotional Self Defense Series, emotions, encourage, fear, feelings, negative, negative thinking, sensitive people, sensitivity, The Bad Sleep Well
Comments0
We can easily defeat sensitive people by encouraging their negative feelings. Since they are so sensitive, these feelings can easily overwhelm them.... Read More
Two Aspects of Interpersonal Interactions: Tapping Their Power
Posted on04 Aug 2011
Tagsintangibles, impression, feelings, emotions, communication, cognition, boss, interpersonal, Thoughts, tangibles, subconscious, relationships, reason, logic, intuition, interpretation
Comments2
The two aspects of every interpersonal interaction are thoughts and feelings. You can change people’s views of your ideas by changing how... Read More
Change Taste without Changing Anything about the Food
Posted on18 Jul 2011
Tagsambiance, brain, cooking, feelings, food, Influence, John Seabrook, message, packaging, people, PepsiCo, presentation, price, problem solving, restaurant, Snacks For A Fat Planet, taste, The New Yorker, utensils
Comments0
This post is similar to my previous post about changing the message by how people feel about the messenger. In the case... Read More
Placebo Service: Creating Options
Posted on07 Jul 2011
Tagsapproaches, comedians, customer service, customers, emotions, entertainment, feelings, Harvard Business Review, Influence, intuition, Michael I. Norton, objective, options, people, problem solving, quality service, Ryan W. Buell
Comments6
Intuitive approaches, ones that influence people on an emotional, often unconscious level create additional options for almost any problem, especially if they... Read More
Emotional Self-defense for Sensitive People (Pt 3): Self-Awareness
Posted on30 Jun 2011
Tagsanxiety, awareness, emotional self defense, Emotional Self Defense Series, feelings, listen, sensitive people, sensitivity
Comments7
A commenter asked how people could become more sensitive if they don’t feel as sensitive as they would like? The short answer... Read More
Kitchens & A Lesson in Problem Solving
Posted on23 Jun 2011
Tagsadvertising, business, business planning, convenience food, cooking, feelings, food, kitchen, marketing, Megan McArdle, merchandising, problem solving, retailing, The Atlantic, The Joy of Not Cooking
Comments0
High-end retailers are expecting us to spend more money on our kitchens even though we are spending less time in them. Why?... Read More
Emotional Self-defense for Sensitive People (Pt 1): Awareness
Posted on02 Jun 2011
Tagsaction, confidence, conscious, Emotional Self Defense Series, emotions, feelings, sensitivity, subconscious, Thoughts
Comments8
Periodically, I help sensitive people so I have special life management techniques set aside for them. A recent success has encouraged me... Read More
Shaking Employees’ Hands: Low Tech, Low Cost, High Return
Posted on09 Dec 2010
Tagsdoctor, employees, executive, feelings, initiatives, morale, patient, relationships, shaking hands, Thoughts, touching
Comments4
Touching can enhance relationship building. In the workplace, some touching creates problems. However, the handshake is generally acceptable and is an extremely... Read More
Play Politics or Risk Your Job
Posted on04 Nov 2010
TagsPerformance, co-workers, confidence, drive, feelings, good job, interpersonal, Jeffrey Pfeffer, Job, Paths to Power, boss, politics, power, rationale, relationships, risk, Schumpeter, The Economist, The Will to Power, bank
Comments4
Once, a woman who had just joined a bank wanted to meet with me since I had experience working at a bank.... Read More
Changing the Message without Changing the Message
Posted on30 Sep 2010
Tagscommunication, positive, negative, miscommunication, message, interpretation, instructions, impression, feelings, emotions, relationships, commercial, change
Comments5
How do we change the impact of a message without changing anything about the message? In other words, as seen in the... Read More
