Objective Value, Experts as Masters of Illusions
Posted on11 Nov 2013
TagsThe Economist, anchoring, assumptions, attractiveness, Dark Side, men, objective, price, scientific, subliminity, women, experts, Bloomberg Businessweek, Sokal Moment, Joshua Brustein, leadership dark side, value, value judgments, scientific papers
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Often, when unsure about value, we defer to experts. Experts are often leaders, so they bring leadership’s dark side with them: followers... Read More
Power of Context on Intoxication
Posted on22 Jul 2013
Tagsbody, change management, conditionality, context, emotions, Influence, management, objective, Personality, pigeonholing, positioning, psychology, University of Liverpool, Pavlovian conditioning, Shepard Siegal, McMaster University, Alice Young, Andrew Goudie, Texas Tech University, alcohol, intoxication
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Context dramatically influences us. As the article, “Various Ways You Might Accidentally Get Drunk” (The Atlantic, May 2013 edition) by James Hamblin,... Read More
How Much Does a Kilogram Weigh?
Posted on26 Mar 2012
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We often view measurements as unchangeable. A meter is a meter, a pound a pound. We often forget that at some time... Read More
Problem Solving Technique: Alter Process
Posted on10 Nov 2011
TagsAram Donigian, Techniques, process management, process, problem solving, objective, negotiation, Jonathan Huges, Jeff Weiss, Harvard Business Review, group, document
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In the November 2010 issue of the Harvard Business Review Jeff Weiss, Aram Donigian, Jonathan Huges discuss in their article “Extreme Negotiations”... Read More
Placebo Service: Creating Options
Posted on07 Jul 2011
TagsInfluence, approaches, comedians, customer service, customers, emotions, entertainment, feelings, Harvard Business Review, intuition, Michael I. Norton, objective, options, people, problem solving, quality service, Ryan W. Buell
Comments6
Intuitive approaches, ones that influence people on an emotional, often unconscious level create additional options for almost any problem, especially if they... Read More
Emotional Intelligence and Leadership
Posted on11 Apr 2011
Tagsassessments, emotional intelligence, emotions, empath, empathy, intelligence, leadership, objective, physical, subjective
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I received a question about Emotional Intelligence and Leadership in a comment about Leadership vs. Management: The Difference (Part III): What are... Read More
Leadership vs. Management: The Difference (Part IV)
I received two related questions in a comment about Leadership vs. Management: The Difference (Part III). They help us refine the difference... Read More
The Irrationality of Procrastination
Posted on14 Oct 2010
Tagsintuition, scientific, reality, rationale, procrastination, Piers Steel, Personality, objective, Mark D. White, logic, irrational, The New Yorker, emotions, decisions, Chrisoula Andreou, action, University of Calgary, The Thief of Time
Comments1
I came across a book review in the October 11, 2010 issue of The New Yorker about The Thief of Time, edited... Read More
40% of Training’s Success is Determined before Anyone Shows
Posted on11 Oct 2010
Tagsapproaches, communications, expectations, grapevine, learn, management, Management by objective, marketing, objective, success, training
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Management by objective is basic expectations setting 101; people will tend to achieve the expectations we set for them. Yet, when it... Read More
What Consumer Psychology Teaches Us About Problem Solving
Posted on27 Sep 2010
Tagsanticipatory, beverages, brain, business, buying habits, change, cognition, competitive, consumer, cost-benefit, Dan Ariely, decisions, drugs, emotions, expectations, goal setting, Harvard Business Review, How Concepts Affect Consumption, intuition, keeping up with the Joneses, low-cost, Michael I. Norton, objective, peer pressure, people, price, problem solving, psychology, rationale, rewards, teach
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We often anticipate and rationalize people’s decisions using a cost-benefit analysis. This perspective frequently leads to erroneous conclusions and restricts problem-solving capabilities.... Read More
