Slide Of Victoria’s Secret Exposes Real Secrets Of Success In Business
Posted on27 May 2019
Tagsbranding, Facebook, fashion, retailing, success, The Economist, Time Magazine, Wired Magazine, General Electric, Marshall Goldsmith, Victoria's Secret, Fashionista.com
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Every idea contains the seeds of its own destruction. That’s life. The act of living brings any life form closer to its... Read More
Emotionally Intelligent Computers Will Help Us How?
Posted on05 Feb 2015
Tagstraining, Wall Street Journal, Raffi Khatchadourian, Motherboard, Meghan Neal, facial recognition software, Evelyn Rusli, Elizabeth Dwoskin, clickbait, big data, emotional triggers, The New Yorker, technology, retailing, leadership, internet, emotions, emotional intelligence, customers, organizational culture, computers
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As we make computers more human, we learn more about us. This has already changed how we see our skills, talents and... Read More
Economics, Illogical or Irrational?
Once upon a time, long, long ago, a successful retail executive confided that in college she didn’t do well in economics. She... Read More
Business Profitability Paradox Revisited
Posted on02 Apr 2012
Tagsbusiness, Costco, organizational culture, customer service, customers, employees, Mercadona, MIT Sloan School of Management, profitability, Quik Trip, retailing, returns, The New Yorker, Trader Joe's, training, Zeynop Ton
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In the March 26, 2012 edition of The New Yorker, I ran across the article, “The More the Merrier”, which sited the... Read More
Consumer Psychology & Freud’s Rebirth
Posted on29 Dec 2011
Tagsjudges, decisions, emotions, Ernest Dichter, Sigmund Freud, intuition, irrational, names, online dating, Retail Therapy, retailing, subconscious, The Atlantic, The Economist
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There is no place that the revisiting of our unconscious urges are taken more seriously than in retailing. The Economist article “Retail... Read More
Beauty as Power (Pt 4): Subliminal Influence
Posted on08 Sep 2011
Tagsadvertising, attractiveness, beauty, Beauty as Power Series, employees, feminine, loan applicants, marketing, masculine, merchandising, physical, plaintiffs, power, prisoners, quarterbacks, retailing, subliminity, The Economist
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Beauty’s power often influences us without our knowledge and thus distorts our decisions. In other words, we think we are making them... Read More
Kitchens & A Lesson in Problem Solving
Posted on23 Jun 2011
Tagsbusiness, advertising, business planning, convenience food, cooking, feelings, food, kitchen, marketing, Megan McArdle, merchandising, problem solving, retailing, The Atlantic, The Joy of Not Cooking
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High-end retailers are expecting us to spend more money on our kitchens even though we are spending less time in them. Why?... Read More
