Better Bedside Manner, Lower Malpractice Risk
Posted on21 Aug 2014
Tagsmedical, perception, placebo, Placebo Management Series, power behind beliefs, social skills, Time Magazine, Laura Blue, medical malpractice, bedside manner
Comments0
Three attorneys specializing in medical malpractice attested to me that better bedside manner lowers malpractice risk. One even claimed that he could... Read More
Politeness as Dishonesty
Politeness softens the edge on our feelings but does so at the cost of cutting a good understanding of where we stand.... Read More
Self-Regulated Psychopath, Implications for Emotional Intelligence (Pt 2)
Posted on05 May 2014
TagsDaniel Goleman, sensitive people, psychopaths, intelligence, empathy, emotions, emotional intelligence, diversity, organizational culture, conflict
Comments6
Previously, I recommended revisiting Emotional Intelligence (EI) as proposed by advocates of Daniel Goleman. That centered on empathy. This is on self-regulation,... Read More
Power in Acknowledging Others
Posted on01 May 2014
Tagsrelationship building techniques, engagement, children, Hart & Risely Study, public speaking, Meaningful Differences, Todd Risley, Betty Hart, using names, University of Kansas, The Economist, relationships, management, intelligence, employees, conversation techniques, change management, acknowledgement
Comments4
An executive reviews observations about an employee with a manager and concludes, “Tom, you need to support him by doing X, Y... Read More
Increasing Social Power, Power of Stories (Pt 2)
Stories not only increase the value of our products and services but also of us, as people. They increase our social power... Read More
Psychopaths, Sociopaths and Differences for the Workplace
Posted on14 Mar 2013
Tagsemployees, management, objectivity, power, psychopaths, relationships, The Bad Sleep Well, Kevin Dutton, sociopaths, Psychopath in Workplace Series
Comments15
Classical management theory is very silent on the influence of personality in business, especially psychopaths and sociopaths who can and do exist... Read More
Egocentric, Reserved People (ERP’s)
Posted on21 Jan 2013
Tagsdecision-making process, decisions, ego, feelings, introspection, introvert, Personality, process, self-interest, Thoughts, Twitter, Delphine Szwarg, passive-aggressive behavior, over thinking
Comments0
Delphine Szwarc asked the following of me on twitter: Can one be egocentric and reserved at the same time? More specifically, she... Read More
Emotional Intelligence vs. Intuition (Pt 5): Group vs. Individual
Posted on25 Oct 2012
Tagsreligion, problem solving, knowledge, intuition, group, emotions, Emotional Intelligence vs Intuition Series, emotional intelligence, decisions
Comments0
Previously, I had identified problem solving as an area showing a pronounced difference between Emotional Intelligence (EI) and Intuition. I want to... Read More
Leadership Lesson from Wobbly Furniture
Posted on15 Oct 2012
TagsAmanda Forest, consumer, content, David Kille, emotions, Influence, Joanne Wood, leadership, people, relationships, smells, social skills, storytelling, The Economist, University of Waterloo, Velten Mood Induction Procedure, women
Comments0
The relentless advance of technology and research methodologies is accelerating our understanding of ourselves and constricting the domain of free will (more).... Read More