Manager – Employee Relationship: “Acid Test” Question
Posted on26 Jul 2012
Tagsacknowledgement, closed questions, conflict management, employees, honesty, management, open-ended questions, question, questioning techniques, relationships, summarize, trust, truth
Comments2
Even though we tend to focus on employees complaining about their managers, they do compliment them too. However, one employee over fifteen... Read More
Time Management Of Employees During Change Management
Posted on07 Jun 2012
Tagschange management, Change Management Tips Series, employees, management, prioritization, process, process management
Comments0
When it comes to change management, the time management of employees plays a key role. It tests change leadership. Even during normal... Read More
Toxic Soil Analogy: Good Ideas Planted on Bad Relationships
Posted on23 Apr 2012
Tagsperception, vision, Toxic Soil Analogy, strategy, relationships, rationale, minds, management, leadership, ideas, heartfelt, facts, employees, emotions, diversity, organizational culture, conflict management, conflict, cognitive bias, analogy
Comments7
Imagine soil so toxic that nothing will grow. No matter how good our seeds, our farming techniques and the weather are; nothing... Read More
Business Profitability Paradox Revisited
Posted on02 Apr 2012
Tagsprofitability, business, Costco, organizational culture, customer service, customers, employees, Mercadona, MIT Sloan School of Management, Quik Trip, retailing, returns, The New Yorker, Trader Joe's, training, Zeynop Ton
Comments0
In the March 26, 2012 edition of The New Yorker, I ran across the article, “The More the Merrier”, which sited the... Read More
Culture, Relationships Trump Vision, Strategy, Process
Businesses spend much money on developing their visions, strategies and processes; however, they spend relatively little on culture, which trumps all of... Read More
Positive-Negative Reinforcements: Pluses and Minuses
It’s generally easier to understand what positive and negative reinforcements are than it is to understand their advantages and disadvantages. Trade offs... Read More
Great Strategy? Don’t Neglect Culture
Posted on12 Dec 2011
Tagsusing names, decisions, compensation, organizational culture, employees, goal setting, HBR Blog Network, intuition, management, message, names, Nilofer Merchant, placebo, relationships, remembering names, strategy
Comments0
Many companies are finalizing their 2012 strategies by planning their roll out to their employees. To this effort, Nilofer Merchant’s March 22,... Read More
Cooperation vs. Self-interest (Pt 5): Humans vs. Apes
Posted on08 Dec 2011
Tagsapes, context, cooperation, Cooperation vs Self-interest Series, diversity, Elizabeth Kolbert, empathy, employees, humans, intelligence, intrinsic, Max Planck Institute for Evolutionary Anthropology, Michael Tomasello, problem solving, self-interest, Sleeping With The Enemy, The New Yorker
Comments2
In a previous post, I briefly mentioned the work of Michael Tomasello of the Max Planck Institute for Evolutionary Anthropology as reported... Read More
Want to Motivate? Beware of What You Say
Posted on21 Nov 2011
TagsInfluence, food, employees, constructive criticism, compliments, anchoring, leadership, word choice, Tori Rodriguez, Scientific American, phraseology, motivation, management
Comments2
So, the boss walks in and harshly reprimands an employee. Unknowingly, she probably just shot his productivity down for the day. A... Read More
Cooperation vs. Self-interest (Pt 4): Intrinsic Rewards
Intrinsic rewards are important aspects of creating a cooperative work culture. However, such rewards are difficult to understand and teach. Moreover, many,... Read More
