Names and Our Unconscious Biases
Posted on29 Aug 2011
TagsNew York Times, Donna Ginther, emotions, feelings, Influence, intuition, Marianne Bertrand, Massachusetts Institute of Technology, names, connotations, peer review, race, Sendhil Mullainathan, subconscious, The Economist, University of Chicago, University of Kansas, advertising, branding
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Our names unconsciously influence people. We humorously smile at actors who change their names making them more appealing. Yet, some people relate... Read More
People Easily Make False Confessions
Posted on22 Aug 2011
Tagssubconscious, subjective, technology, The Economist, truth, Saul Kassin, confession, conscious, free will, Innocence Project, interrogations, intuition, Jennifer Perillo, John Jay College of Criminal Justice, logic, Maastricht University, people, process, reason, Robert Horselenberg
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When we approach problems too logically and reasonably, we tend to place too much faith in the dominance of consciousness and to... Read More
Rude More Powerful than Respected
People often marvel that more managers don’t use inexpensive morale builders. Of course, many of the same also wonder, “How did that... Read More
Eloquence Trumps Honesty in Trust & Likeability Wars
Posted on15 Aug 2011
Tagseloquence, conscious, cognitive bias, cognition, approaches, advertising, 12 Most, free will, subconscious, understanding, unawareness, truth, trust, Todd Rogers, sales, politics, Michael I. Norton, like, intuition, Influence, honesty, Harvard Business Review
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Intuitive approaches often work because we don’t believe they do. Advertising is an excellent example: it influences us because we often believe... Read More
Two Aspects of Interpersonal Interactions: Tapping Their Power
Posted on04 Aug 2011
Tagsintangibles, boss, cognition, communication, emotions, feelings, impression, interpersonal, interpretation, intuition, logic, reason, relationships, subconscious, tangibles, Thoughts
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The two aspects of every interpersonal interaction are thoughts and feelings. You can change people’s views of your ideas by changing how... Read More
Making the Grapevine Work for You as a Leader
Posted on01 Aug 2011
Tagssenior manager, reverberations, power, Personality, management by walking around, management, leadership, interpersonal, informal organizational power, impression, group, grapevine, executive, employees
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Business drastically discounts the interpersonal interaction in favor of group ones. Saying the same thing to ten people simultaneously is more efficient... Read More
Emotional Self-defense for Sensitive People (Pt 5): Intimidation
One aspect of sensitivity that I find challenging to explain to sensitive people is their natural intimidation of other people. As we... Read More
Stock Gambling & Poker Investing: Lesson in Skill & Outcomes
Posted on11 Jul 2011
Tagsgambling, intuition, investing, poker, skills, Steve Levitt, stock market, The Economist, Thomas Miles, uncertainty, University of Chicago
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The May 21, 2011 edition of The Economist had two articles casting a cloud over the skill inherent in successful stock market... Read More
Placebo Service: Creating Options
Posted on07 Jul 2011
TagsInfluence, approaches, comedians, customer service, customers, emotions, entertainment, feelings, Harvard Business Review, intuition, Michael I. Norton, objective, options, people, problem solving, quality service, Ryan W. Buell
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Intuitive approaches, ones that influence people on an emotional, often unconscious level create additional options for almost any problem, especially if they... Read More
Emotional Intelligence vs. Intuition: The Difference
I’m frequently asked about the difference between emotional intelligence (EI) and intuition. Essentially, EI is a head thing, intuition a heart thing.... Read More