Change Technique: Personification
Posted on23 Jan 2012
Tagsmanagement, advertising, change, change management, decisions, Ernest Dichter, Sigmund Freud, marketing, merchandising, Personality, personification, Retail Therapy, subconscious, Techniques
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In a previous post, I discussed the rebirth of Freud and the idea that most (if not all) of our decisions are... Read More
Placebo Management (Pt 2): Tapping Emotions
Posted on09 Jan 2012
Tagsapproaches, change, change management, effective, effectiveness, expectations, feelings, Harvard Medical School, information, initiatives, management, Michael Specter, objectivity, Performance, placebo, Placebo Management Series, Power of Nothing, relationships, Ted Kaptchuk, The New Yorker
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Previously I had indicated that placebo management could impact performance. I recently read Michael Specter’s article, “The Power of Nothing,” in the... Read More
Positive-Negative Reinforcements: Pluses and Minuses
It’s generally easier to understand what positive and negative reinforcements are than it is to understand their advantages and disadvantages. Trade offs... Read More
Strategic Complimenting (Pt 2): Six Expectations
Linda Hill and Kent Lineback write in their April 5, 2011 HBR Blog Network post, “Why Does Criticism Seem More Effective than... Read More
Want to Motivate? Beware of What You Say
Posted on21 Nov 2011
TagsInfluence, food, employees, constructive criticism, compliments, anchoring, leadership, word choice, Tori Rodriguez, Scientific American, phraseology, motivation, management
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So, the boss walks in and harshly reprimands an employee. Unknowingly, she probably just shot his productivity down for the day. A... Read More
Diverse Workforce Means Rethinking Talent to Manage It
Posted on27 Oct 2011
Tagsmanagement, homophily, The Atlantic, Talent, social skills, Richard Florida, Personality, networking, market, innovation, diversity, creativity, change management, adaptability
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In the October 2011 issue of The Atlantic, I ran across Richard Florida’s article, “Where the Skills Are” and found myself rethinking... Read More
Correlation: High Testosterone and Poor Risk Assessment
Posted on24 Oct 2011
Tagsfree will, biochemical, Cambridge University, decisions, diversity, emotions, employees, failure, hubris, John Coates, management, Personality, process, technology, The Economist
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When I’ve written about the illusion of free will, I’ve focused on the advancement of technology and research methodologies to uncover subconscious... Read More
Cooperation vs. Self-interest (Pt 2): Context – The Great Influencer
Posted on29 Sep 2011
Tagsassumptions, behavior, collaboration, compliments, context, cooperation, Cooperation vs Self-interest Series, organizational culture, extrinsic, food, Harvard Business Review, Influence, intrinsic, leadership, Lee Ross, management, money, morale, motivation, Performance, pigeonholing, self-interest, Stanford, taste, Yochai Benkler
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As we saw with pigeonholing and tasting food, context influences us greatly. This extends to people’s inclinations to collaborate. In support of... Read More
Rude More Powerful than Respected
People often marvel that more managers don’t use inexpensive morale builders. Of course, many of the same also wonder, “How did that... Read More