9 Tips on How to Fight Lies at Work
Posted on15 Jun 2015
TagsUllrich Ecker, fear, follow up, lies, message, Painting Analogy, relationships, emotional triggers, emotions, Fire Analogy, confidence
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Lies influence. Even if people know they are lies, they still do. Knowing how to fight lies begins with understanding them. It... Read More
Leverage Relationships in Conversations, A Technique (Pt 1)
This post follows up the previous one in this series regarding the leveraging of compliments in conversations. There, the focus was on... Read More
Confidence as a Psychological Weapon of Leadership
Posted on02 May 2013
Tagslogic, certainty, confidence, facts, honesty, Influence, interpretation, leadership, message, power, psychology, subconscious, trust, uncertainty, martyrs
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Confidence frequently indicates incompetence. However, leadership often requires confidence. Since people often fear uncertainty, they naturally gravitate to people who provide certainty,... Read More
Change Management Strategy #2: Celebrate Anniversaries
When we strategize about change on a large scale, as with more tactical changes it’s important to pick the right moment. There... Read More
Placebo Management (Pt 5): Emotions, Health, Performance
How we feel about ourselves affects us. It influences our health and decisions. Now, as reported in the article, “Think Yourself Well”... Read More
Too Much Focus On The Message Ruining Your Message?
Often people focus on the message too much. However, it’s not just the message as Alex “Sandy” Pentland writes in “The New... Read More
Great Strategy? Don’t Neglect Culture
Posted on12 Dec 2011
Tagsdecisions, using names, strategy, remembering names, relationships, placebo, Nilofer Merchant, names, message, management, intuition, HBR Blog Network, goal setting, employees, organizational culture, compensation
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Many companies are finalizing their 2012 strategies by planning their roll out to their employees. To this effort, Nilofer Merchant’s March 22,... Read More
Change Taste without Changing Anything about the Food
Posted on18 Jul 2011
Tagsutensils, The New Yorker, taste, Snacks For A Fat Planet, restaurant, problem solving, price, presentation, PepsiCo, people, packaging, message, John Seabrook, Influence, food, feelings, cooking, brain, ambiance
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This post is similar to my previous post about changing the message by how people feel about the messenger. In the case... Read More
Changing the Message without Changing the Message
Posted on30 Sep 2010
Tagsemotions, relationships, positive, negative, miscommunication, message, interpretation, instructions, impression, feelings, communication, commercial, change
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How do we change the impact of a message without changing anything about the message? In other words, as seen in the... Read More
Tips For Using Names in Conversation And Communications
Posted on25 May 2010
Tagsbusiness, communication, conversation, Influence, intuition, message, motivation, names, Techniques
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People enjoy hearing their names. We just don’t realize how much they like it. Rather than devote extra time to crafting the... Read More
