Relationship Building Technique #4: Acknowledgement
We often do not learn the value of listening techniques in building relationships. This happens when we listen but people do not... Read More
Culture, Relationships Trump Vision, Strategy, Process
Businesses spend much money on developing their visions, strategies and processes; however, they spend relatively little on culture, which trumps all of... Read More
Relationship Building Technique #3: Pause
Posted on13 Feb 2012
Tagsconversation techniques, conflict management, emotions, Relationship Building Techniques Series, Thoughts, Techniques, relationships, quiet, perspective, pause, negative, listen, gestures, feelings
Comments3
We often don’t learn the value of listening techniques in building relationships. Consequently, people might not realize we are listening; this needs... Read More
Technique: Power of Names in Emails
Posted on06 Feb 2012
Comments2
People’s names are extremely powerful. Every day, opportunities to use names present themselves, but we don’t seize them. Names in emails, even... Read More
Relationship Building Technique #2: Closed Questions
We often don’t learn the value of listening techniques in building relationships. Consequently, people might not realize we are listening; this needs... Read More
Leadership is an Affect
Posted on19 Jan 2012
Tagsgroup, relationships, process, plays, Pied Piper, movies, leadership, humans, humanistic, feelings, emotions, chess, change management, change, baseball
Comments1
One can read endlessly about leadership. However, if plays play on a stage, if baseball plays on a diamond, movies on a... Read More
Relationship Building Technique #1: Open-ended Questions
When learning listening techniques, we often don’t learn their value in building relationships. As a result, we might be listening, but the... Read More
Placebo Management (Pt 2): Tapping Emotions
Posted on09 Jan 2012
Tagsapproaches, change, change management, effective, effectiveness, expectations, feelings, Harvard Medical School, information, initiatives, management, Michael Specter, objectivity, Performance, placebo, Placebo Management Series, Power of Nothing, relationships, Ted Kaptchuk, The New Yorker
Comments0
Previously I had indicated that placebo management could impact performance. I recently read Michael Specter’s article, “The Power of Nothing,” in the... Read More
Positive-Negative Reinforcements: Pluses and Minuses
It’s generally easier to understand what positive and negative reinforcements are than it is to understand their advantages and disadvantages. Trade offs... Read More
Strategic Complimenting (Pt 2): Six Expectations
Linda Hill and Kent Lineback write in their April 5, 2011 HBR Blog Network post, “Why Does Criticism Seem More Effective than... Read More
