Power in Acknowledging Others
Posted on01 May 2014
Tagsrelationship building techniques, acknowledgement, change management, conversation techniques, employees, intelligence, management, relationships, The Economist, University of Kansas, using names, Betty Hart, Todd Risley, Meaningful Differences, public speaking, Hart & Risely Study, children, engagement
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An executive reviews observations about an employee with a manager and concludes, “Tom, you need to support him by doing X, Y... Read More
Venting, Wetsuit Analogy
Posted on17 Apr 2014
Tagsconflict, conflict management, dissent, diversity, listen, management, relationships, Talent, venting, venting-wetsuit analogy, analogy collection
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Venting is critical to a healthy culture. Unfortunately, we often characterize venting as “negativity,” “resisting change,” “not a team player,” “not with... Read More
Rehab for Social Media, Email, Texts (SMET) Addiction
In response to my post highlighting SMET addictions, Maya Larson (@connectionsbym), an Etsy shopkeeper, asked, “Is there a 5-step (rehab) program” for... Read More
Leveraging Relationships, Manipulation or Influence?
The techniques in this series sometimes have people asking, “Mike, isn’t this manipulation?” My response is, “Yes, it is, but remember manipulation... Read More
Peer-to-peer Marketing Overrated?
Posted on13 Mar 2014
Tagspeer-to-peer marketing, demographics, homophily, Sinan Aral, social media, relationships, marketing, Influence, Harvard Business Review, friends, decisions, buying habits
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Yes, peer-to-peer marketing (P2P) is overrated but still important as long as we understand what what we are buying: just another channel... Read More
Leverage Relationships in Conversations, A Technique (Pt 2)
When we leverage relationships in conversations. There are two aspects. There is the bonding of the conversation to the receiver through personalization... Read More
Leverage Relationships in Conversations, A Technique (Pt 1)
This post follows up the previous one in this series regarding the leveraging of compliments in conversations. There, the focus was on... Read More
Leadership, The Secret (Pt 4): Leadership Riddle
Posted on23 Dec 2013
Tagschange, formal organizational power, informal organizational power, leadership, Performance, Personality, problem solving, relationships, rewards, Leadership - The Secret Series, inspiration, power in personality, leadership riddle, analogy collection, Soup Stock – Problem Solving Analogy
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Leadership has many definitions. It brings to mind the attempts to define such things as love and beauty. Sometimes, when trying to... Read More
Techniques Leveraging Relationships in Communications
Personalization and personification are very effective change techniques. Yet, business conversations are often neutered and impersonal striving for objectivity and rationality. Personalization... Read More
Leadership, The Secret (Pt 2): Training Implications
Posted on18 Nov 2013
Tagschange, competition, organizational culture, inertia, innovation, leadership, military, Personality, process, Real-time personality assessment, relationships, strategy, training, vision, internal communications, Leadership - The Secret Series, precedence, bureaucratization, self-help, military-leadership analogy, analogy collection
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Since leadership’s secret is centered on the hearts and minds of groups’ members, how does it reflect in training? Simply, training centers... Read More
