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Management-employee relations drive successful implementation of vision and strategy
6 Jan 2020

Management-Employee Relations Undermining Visions and Strategies

Search “why visions fail.” Look at the lists. Then ask, “What’s missing?” Management-employee relations are.  Now, don’t bite on the bait that visions solve that. They don’t. The interactions between managers and employees do. Period.

It’s like this. Take a car. It runs well but does not move. Wheels just spin. Tires don’t grip. Great visions and strategy are the car. Management-employee relations are the tires. Spend all the money on vision and strategy. No return comes with tires that don’t grip.

Problem Engaging Employees In The Vision

As early as 2004, engaging employees in the vision has been the top problem. So, run with this. Look at the solutions the search lists say. It’s all about clarity, walking the walk, miscommunication and more like these. Again, ask, “What’s missing?” Applying good relationship-building techniques is.

Yes, it sounds remedial. Go back to the car though. Working on the tires’ grip sounds far less exciting than working on supercharging the engine. Tire work does not even sound worthy of a mechanic.

It’s the same with applying relationship techniques. It does not sound worthy of executives to address. Vision and strategy gratify the ego far more. Now, at least with the car the mechanic does come down from the perch to look at the tires. How many execs do the same to look at management-employee relations?

Vendors Making Problem Worse

Vendors make this problem worse too. Great words sell far better than relational tips do. Selling to the ego’s search for status is easier and faster than selling to the mind’s search for solutions.

It’s simple they say. Communicating a better vision and strategy will do it. What they don’t say is that poor management-employee relations will undermine it all.

Of course, some will even say that this communication will improve these relations. That’s like saying rain will solve water problems without checking the plumbing. Rain won’t do any good if the plumbing does not work.

Poor management-employee relations undermine vision and strategy

The relations management has with its employees drive the successful implementation of vision and strategy.

Management-Employee Relations Driving Visions and Strategies

In the end, management-employee relations drive visions and strategies. Even the most poorly worded vision can work if those relations are strong. It’s easy to change words. It’s hard to get relationships right.

So, if problems exist in engaging employees in the vision and strategy, check the relationships with employees. Those are the points where the car hits the road.

4 Responses

  1. Jim Walsh

    The Employer just wants the job to get done they dont care how. Just get it done so people dont call and complain. We give them ideas to make our job better but they have an agenda and plus they have more education than us and they know more. We have bosses that cant even operate our equipment but they can tell us how to do our jobs it just pisses me off. The higher the promotion these guys get gives them more power to tell people what to do. And they do less and less without understanding what we go thru to get the job done…..Right. We are The Ambassadors of the City dealing with the Public on a daily basis. We get the job done Because we know HOW to. I read your stuff all the time you need to get together with them because they have NO clue what and how we get our job done. You know I am The Original Problem Solver Did it at Roadway and it worked with my suggestion Box!!

    1. Mike Lehr

      Well, Jim, I welcome referrals. I ran into an accountant long ago who bought a restaurant. He was telling me about cooking one time. I said, “I didn’t know you knew how to cook.” He replied, “Well, if you own a restaurant you better know how. You never know when the cook will just leave.” What about the MBA’s who can’t “problem solve” how to reload the ink canisters into a copier when the manual is in the cabinet underneath?

      The higher ups don’t need to know how to do the job because they’re visionaries.

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