Influencing and Problem Solving for Leaders and Others Mike Lehr's Blog

Leadership, The Secret (Pt 5): Persona

Posted on16 Jan 2014

Tagsemployees, leadership, morale, objectivity, strategy, subjective, symbolism, trust, vision, authenticity, Leadership - The Secret Series, military-leadership analogy, leader as actor, persona

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Most leadership programs fail to consider a critical psychological phenomenon: persona. They believe that good visions, strategies, missions, execution and authenticity will net good leadership....

Technique Personalizing Communications and Conversations

Posted on13 Jan 2014

Tagsnegative reinforcement, Tips Leveraging Relationships in Communications Series, personalization, using names, relationship building techniques, positive reinforcement, objectivity, conversation techniques, conversation, communications, behavior

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Objectivity is prized in business; however, it comes at the cost of personalization. For instance, One HR Director seeing the paradox said that personalization was...

Problem-solving Technique, Questioning Details

Posted on09 Jan 2014

Tagsdefinitions, details, open-ended questions, problem solving, process, training, Picture Resolution Analogy, brain exercising, analogy collection

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Once we detail our problem using the five introductory steps from my prior post or some other method, questioning these details begins. Again, we can...

Three Key Emotional Triggers (Pt 4): Novelty of Experience

Posted on06 Jan 2014

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The second key emotional trigger I will explore from the aspects of behavior, thought and emotion is growth, formally novelty of experience. I express as...

Strategizing Schematic Tool for Interpersonal Conversations

Posted on02 Jan 2014

Tagsopen-ended questions, Refer Back Technique, schematics, strategy, personalization, conversational strategizing schematic, interpersonal, closed questions, communication, conversation

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When I began my sales career over twenty-five years ago, my employer taught us to strategize our interpersonal conversations. Thus, in addition to thinking about...

Left-brain, Right-brain, More Symbolic than Actual

Posted on30 Dec 2013

Tagsmale brain, female brain, right-brain, left-brain, The Economist, Personality, intuition, integration, cognition, brain, assessments

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What we’re learning about our brains and ourselves is accelerating and challenging functional and personality models. One of those models is left-brain, right-brain in which...

You, Center of the Universe – Demystifying Assessments

Posted on26 Dec 2013

Tagsassessments, Inspiration (Series), measure, Personality, Statistical Analysis, statistics

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Imagine a world where all personality assessments use you as the benchmark, the center of the universe for the rest of us. For example, you...

Leadership, The Secret (Pt 4): Leadership Riddle

Posted on23 Dec 2013

TagsSoup Stock – Problem Solving Analogy, Personality, problem solving, relationships, rewards, Leadership - The Secret Series, inspiration, power in personality, leadership riddle, analogy collection, Performance, change, formal organizational power, informal organizational power, leadership

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Leadership has many definitions. It brings to mind the attempts to define such things as love and beauty. Sometimes, when trying to define a problem,...

Three Key Emotional Triggers (Pt 3): Long-term Security

Posted on19 Dec 2013

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The first key emotional trigger I will explore from the aspects of behavior, thought and emotion is security. More formally it’s long-term security. So, the...

Problem-solving Technique, Detailing Step-by-step

Posted on16 Dec 2013

Tagschange, details, minds, planning, problem solving, training, Anatomy of an Event, Picture Resolution Analogy

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Breaking things into smaller parts facilitates change, learning, and yes, problem solving. Even if this technique doesn’t initially meet your expectations, it serves as a...

Techniques Leveraging Relationships in Communications

Posted on12 Dec 2013

Tagscommunications, compliments, conversation techniques, intrinsic, objectivity, personification, relationship building techniques, relationships, using names, personalization

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Personalization and personification are very effective change techniques. Yet, business conversations are often neutered and impersonal striving for objectivity and rationality. Personalization and personification allow...

Economics, Illogical or Irrational?

Posted on09 Dec 2013

Tagsirrational, Per Krusell, economic models, Brendan Greeley, Bloomberg Businessweek, retailing, rational actor theory, people's differences, Stockholm University, financial markets, economics, consumer, behavioral economics, assumptions

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Once upon a time, long, long ago, a successful retail executive confided that in college she didn’t do well in economics. She mused how that...

Leadership, The Secret (Pt 3): Leader as Actor

Posted on05 Dec 2013

Tagsgrapevine, honesty, hubris, leadership, perception, The Economist, training, authenticity, Leadership - The Secret Series, complexes, leader as actor

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No matter how authentic the leader, people will perceive that authenticity in the way they want. Thus, our authenticity will have many hues, some liked,...

More Money, Less Thinking

We can make tremendous money when we help people think less. As Alexander Chernev points out in “Customers Will Pay More for Less” (Harvard Business...

Three Key Emotional Triggers (Pt 2): Three Manifestations

Posted on28 Nov 2013

TagsReal-time personality assessment, assessments, behavior, conversation, decisions, emotions, music, Personality, security, Thoughts, writing, emotional triggers, growth, Three Key Emotional Triggers Series, uniqueness

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Even though we’ve identified three fundamental emotional triggers in people, we need to identify how they manifest themselves in interactions and conversations. This will help...

Mike Lehr’s Blog

Leadership, The Secret (Pt 5): Persona

Technique Personalizing Communications and Conversations

Problem-solving Technique, Questioning Details

Three Key Emotional Triggers (Pt 4): Novelty of Experience

Strategizing Schematic Tool for Interpersonal Conversations

Left-brain, Right-brain, More Symbolic than Actual

You, Center of the Universe – Demystifying Assessments

Leadership, The Secret (Pt 4): Leadership Riddle

Three Key Emotional Triggers (Pt 3): Long-term Security

Problem-solving Technique, Detailing Step-by-step

Techniques Leveraging Relationships in Communications

Economics, Illogical or Irrational?

Leadership, The Secret (Pt 3): Leader as Actor

More Money, Less Thinking

Three Key Emotional Triggers (Pt 2): Three Manifestations

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