Influencing and Problem Solving for Leaders and Others Mike Lehr's Blog

Relationship Building Technique #1: Open-ended Questions

Posted on12 Jan 2012

Tagscontrol, conversation, conversation techniques, emotions, feelings, open-ended questions, question, questioning techniques, Relationship Building Techniques Series, relationships, Techniques, Thoughts, word, word choice

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Other posts in series: Relationship Building TechniquesRelationship Building Technique #1: Open-ended Questions Relationship Building Technique #2: Closed Questions Relationship Building Technique #3: Pause Relationship Building...

Placebo Management (Pt 2): Tapping Emotions

Other posts in series: Placebo ManagementNurturing Positive Feelings Dramatically Improves Employee Performance Placebo Management: Impacting Employees’ Beliefs Management Tips From Changing Taste Using Stories Placebo...

Positive-Negative Reinforcements: Pluses and Minuses

It’s generally easier to understand what positive and negative reinforcements are than it is to understand their advantages and disadvantages. Trade offs exist. Generally, in...

The Seduction of Rankings

Posted on02 Jan 2012

Tagsunknown, unique, statistics, sirens, rankings, quantify, numbers, knowledge, Greek mythology, Google, complexity

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Even though rankings are extremely subjective, they seduce us as strongly as the sirens did sailors in Greek mythology. Consequently, we often wreck ourselves on...

Consumer Psychology & Freud’s Rebirth

Posted on29 Dec 2011

Tagsjudges, decisions, emotions, Ernest Dichter, Sigmund Freud, intuition, irrational, names, online dating, Retail Therapy, retailing, subconscious, The Atlantic, The Economist

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There is no place that the revisiting of our unconscious urges are taken more seriously than in retailing. The Economist article “Retail Therapy” appearing in...

Cooperation vs. Self-interest (Pt 6): Incentives & Rats

Other posts in series: Cooperation vs. Self-interestCooperation vs. Self-interest: Which Reigns Supreme? Cooperation vs. Self-interest (Pt 2): Context – The Great Influencer Cooperation vs. Self-interest...

Strategic Complimenting (Pt 2): Six Expectations

Posted on22 Dec 2011

Tagschange, change management, compliments, constructive criticism, expectations, HBR Blog Network, Kent Lineback, Linda Hill, management, management by walking around, positive, praise, relationships, Techniques, Strategic Complimenting Series

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Other posts in series: Strategic ComplimentingStrategically Using Compliments in Relationship Building Strategic Complimenting (Pt 2): Six Expectations Inadequacies of the Generic “Good Job” Compliment Complimenting...

“Ask Don’t Tell” Inspirational Technique

Posted on19 Dec 2011

Tagschange, change management, values, using names, power, names, motivation, morale, feelings, cooperation

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People feel better about themselves when they feel they have power to effect change in their worlds. One of the best ways is to ask...

Style Trumps Content Once Again

Posted on15 Dec 2011

TagsMidwestern State University, beauty, confidence, content, effectiveness, Harvard Business Review, Influence, intuition, labels, attractiveness, outcome, perception, style, subconscious, Talent, Timothy DeGroot, voice, assessments, attraction

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My August 15, 2011 post, “Eloquence Trumps Honesty in Trust & Likeability Wars,” discussed how style affects our assessment of talent. Now, in the November...

Great Strategy? Don’t Neglect Culture

Posted on12 Dec 2011

Tagsdecisions, using names, strategy, remembering names, relationships, placebo, Nilofer Merchant, names, message, management, intuition, HBR Blog Network, goal setting, employees, organizational culture, compensation

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Many companies are finalizing their 2012 strategies by planning their roll out to their employees. To this effort, Nilofer Merchant’s March 22, 2011 post on...

Cooperation vs. Self-interest (Pt 5): Humans vs. Apes

Posted on08 Dec 2011

Tagsapes, context, cooperation, Cooperation vs Self-interest Series, diversity, Elizabeth Kolbert, empathy, employees, humans, intelligence, intrinsic, Max Planck Institute for Evolutionary Anthropology, Michael Tomasello, problem solving, self-interest, Sleeping With The Enemy, The New Yorker

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Coach Selection: A Highly Subjective Affair

Posted on05 Dec 2011

TagsThe New Yorker, Personal Best, Performance, marriage, experience, credibility, coaching, Atul Gawande

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People periodically ask me, “Should I get a coach?” I chuckle because it’s akin to asking, “Should I get married?” Coaching as with marriage is...

Entering the Golden Age of Women in Business

Posted on01 Dec 2011

Tagsattributes, Chief Executive Officer, Feminine Influence in Business, Fortune 500, humans, intuition, men, relationships, skills, Talent, technology, The Atlantic, Virginia Rometty, women, workplace

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If you have a son and a daughter both under college age, odds are greater that she will become CEO of a Fortune 500 company....

Apologies & Our Personality Differences

Posted on28 Nov 2011

TagsAndrew Howell, apologize, compassion, compliments, Grant MacEwan University, humans, Lauren Friedman, money, Personality, Scientific American, self-esteem

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We know each of us is different; however, the degree of difference is clearly underestimated. We experience this whenever we exclaim we cannot understand why...

Blank Slates No More

Posted on24 Nov 2011

Tagsblank slate, conditionality, conflict, organizational culture, expression, extrovert, humans, introvert, intuition, knowledge, Personality, product of our environment, societies, sum of our experiences, Talent, The Economist, Transporter of Delight

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Part of what makes intuition so powerful is the assumption that we are born with personalities, talents and knowledge. Life then becomes the challenge to...

Mike Lehr’s Blog

Placebo Management (Pt 2): Tapping Emotions

Positive-Negative Reinforcements: Pluses and Minuses

The Seduction of Rankings

Consumer Psychology & Freud’s Rebirth

Cooperation vs. Self-interest (Pt 6): Incentives & Rats

Strategic Complimenting (Pt 2): Six Expectations

“Ask Don’t Tell” Inspirational Technique

Style Trumps Content Once Again

Great Strategy? Don’t Neglect Culture

Cooperation vs. Self-interest (Pt 5): Humans vs. Apes

Coach Selection: A Highly Subjective Affair

Apologies & Our Personality Differences

Blank Slates No More

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